This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Joybird
- Los Angeles, CA
About this business
Location details
767 South Alameda Street suite 152, Los Angeles, CA, 90021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kayla was so helpful and went above and beyond!
I’ve been satisfied with Joybird couches in the past, but my recent rug purchase was very disappointing. The rug appeared red and tan in the online product photos, but when it arrived, the “red” areas were actually hot pink and the “tan” areas looked white. In my opinion, the product photos significantly misrepresented the actual colors. When I contacted the Customer Happiness Team to request a return due to the color discrepancy, they initially pointed to the supplier they source their rugs from. However, once the supplier ... read more
Fantastic customer service! Sarah S went above and beyond in helping me. I called to find out if I could return a piece if it didn’t work, and when I learned there was a restocking fee I didn’t want to take a chance because I couldn’t tell online if it would work. She suggested I look at the item via a video call w her from the showroom. When I saw it ‘live’ it was clear how perfect it actually was for my space! She also followed up the next day to ensure my order was handled properly and my discount promo from a previous pu... read more
I worked with Jazmine at this location. She was super knowledgeable, helpful and patient. She went above and beyond to make sure we were happy and comfortable with our purchase. She didn't try to upsell us on anything and we felt zero sales pressure to make a purchase that day. Joybird offered a generous discount on the couch we liked. Extra 50 stars for the pet friendly environment!
I first ordered a swatch kit online and was contacted by Kayla for help with my purchase. She was so amazing and helpful! I told her I was looking at the Wilder sofa for a smaller space and the fabrics I was looking at. She sent me a video of the sofa in the showroom and some photos of the different fabrics next to each other. I was nervous to purchase the sofa online without sitting on it but Kayla’s assistance sold me. I actually got a different fabric than originally planned. The sofa arrived yesterday and it’s perfect! T... read more
Frequently asked questions about Joybird
How is Joybird rated?
Joybird has a 4.7 star rating with 1,673 reviews.
When is Joybird open?
Joybird is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com