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7858 Shrader Rd, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was a patient for one yr. scheduled Basal Joint Arthroplasty on my dominant hand. He was very inflexible with my FMLA paperwork. Had me returning back within 10 days and would not budge despite showing my job description etc. His assistant said "Well you could type with your left hand." I found this extremely condescending and unprofessional. Cancelled surgery and going elsewhere. I did a lot of research and 10 days is not enough time. I do casework at a very high volume. I write, type all day.
Business response:
We are sorry that you were dissatisfied with the restrictions given for this procedure. The protocols maintained by this physician encourage early movement and it is our belief that the use of only one hand for ADL's does not encumber most from keeping a productive schedule. Please know that our CMO, Dr. Bowman stands ready to speak with you further at any time, simply call 804-560-5017.
Nurse taking specific information concerning my injury was rude and abrupt. She did not seem to be interested in any specific details which may have been helpful when determining my condition. I left the office feeling as if I had received the "diagnosis of the day" and to come back in three months. Many of the physicians assistants are not professionally attired with visible tattoos, body piercings, etc.
Business response:
Hello - Thank you for taking the time to provide us with your feedback. I am very sorry to hear about the experience you had with our clinic staff, as that is not up to our standards of patient care. Please be assured that I have passed this along to our Office Manager Becky Hines, so that she can address your feedback with the team. Best, Sarah
Joy V. Sharma, MD has a 4.9 star rating with 357 reviews.
Joy V. Sharma, MD is closed now. It will open tomorrow at 8:00 a.m.
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