Joy Emmanuel-Cochrane DO- Lakes Urgent & Family Medical Center

Anonymous 

on Wellness

13 years ago

Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Was this cosmetic dermatologist friendly? Extremely Friendly Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional 

Anonymous 

on Wellness

13 years ago

Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did you leave the office feeling satisfied with your visit? Completely! Did you experience unnecessary pain during your visit? Not one bit! I felt much better when I left! Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on me. Did this provider wear an obnoxious cologne? No, they didn't wear any cologne 

Anonymous 

on Wellness

13 years ago

Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Does this provider give unbiased advice? Yes Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! 

Anonymous 

on Wellness

13 years ago

Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did you feel safe in this provider's care? Yes Did this provider seem well-trained and experienced? Yes, they seemed very qualified Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Is this provider's business conveniently located? Yes, it is very conveniently located 

Anonymous 

on Wellness

13 years ago

Does this provider remember you and your circumstances at every appointment? Definitely! They always remember me and make me feel important! Did you feel like this provider's office was understaffed? No, they were fully staffed Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

13 years ago

Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met 

Anonymous 

on Wellness

13 years ago

Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Did this provider seem up-to-date with the current advancements in their field? Yes