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Jordan's Furniture

4.8

About this business

Yes it is, at core, a furniture store, and yes, you can come here just to buy furniture. But Jordan's genius is merely hinted at in the store's slogan, "Not Just A Store an Experience." Indeed. The Natick branch has a New Orleans theme, which becomes obvious when you are handed Mardi Gras beads upon entry, or when the show starts at the top of every hour. Jordan's is a Boston institution for its innovative business model, which brings people in for the IMAX theater shows or to see Natick's own Disney-esque Bourbon Street and... read more

Location details

1 Underprice Way, Natick, MA, 01760, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.85,122 reviews
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Richard's profile image
2 years ago

A Furniture Store and Disneyland! The Jordans Furniture store on the Natick/Framingham line is perhaps the most entertaining furniture store on the planet. They sell excellent furniture, not always at prices as low as some discount furniture stores, but the price is right for the quality they offer. Not only do they sell furniture, but they do so in a Disneyland type atmosphere. You walk into the store and find yourself on Bourbon Street. A sales person hands you Mardi Gras beads as you walk down Bourbon Street admiring the ... read more

ann's profile image
2 years ago

Don't shop at Jordan's Furniture Disaster is all I can say about my experience with Jordan's Furniture. The high end mattress I bought from them has totally fallen apart in 7 months time. They send out these mattress inspectors to check it out and the report comes back saying the mattress is not defective even though my 130 pound body sinks into the mattress about 7 inches deep when I put my body weight onto it. I demand another inspection and this time the mattress is measuring defective but now they blame it on the foundat... read more

Kelly's profile image
2 years ago

STAY AWAY FROM JORDANS First let me say anyone who has given a good review must have only gone for food and games! The customer service is the worst I have ever encountered. I am on the phone with them weekly. Waiting 4 months for desk so we have a living room full of boxes. We finally got a coffee table it was damaged. They sent another the top wont shut its all warped! They send repair guy I wait around all day each time he says nope warped they will send another! You will have to wait around for the Third coffee table thi... read more

mammyo's profile image
2 years ago

ms. I had good luck with them buying a couch, rug and kitchen table all at different times. but these reviews are scarey! I think their prices are very high, but the furniture is very nice. But they def should stop bragging about being cheap. NOw, the one thing that does drive me crazy is that the salespeople are always so snooty looking. The all walk around with their noses up in the air and look like you are bothering them when you ask a simple question, like youre some little peon!! every one of them (*natick) 

Frank's profile image
2 years ago

Rude and obnoxious I wanted to get a desk. I called and asked them if they had it. They said yes, it was in stock. I went there to pick it up they said it has to be shipped from their warehouse. Then they argued with me that I should get their delivery. Over 100 $ for a 250 $ item! Then they told me they are used to making sales of thousands of dollars and did not really want to waste time with my 250 $ purchase. That is when I left and gave up on them. 

Joanne's profile image
2 years ago

Elliot What Happened to this Store? WHAT HAPPENED TO THIS STORE!!!!! I have been purchasing furniture from Jordan’s since they started in Waltham and up till they moved into the Natick store. I always was very satisfied with my furniture. I recently purchased a new living room set and it is crap, such poor quality, nothing like what I sat on in the show room. Trying to deal with the customer service people is very frustrating. One customer service person (Megan) told me if I don’t like the furniture I can sell it on Crai... read more

Jade's profile image
2 years ago

Jordan's Furniture Review This is beyond a furniture store! They have a HUGE selection of furniture and great quality and price, but they also have an IMAX movie theatre right inside the building. It has a concession stand and everything. Great blockbuster hits, a few at a time and great prices. Even 3D movies. Would highly recommend. 

Kyra's profile image
2 years ago

Fun atmosphere I've never been to Jordans to actually buy anything, but I've been there to see what the hype was about. It's a very entertaining place to go, the iMax is great, although always packed, and even the food isn't bad. 

Lori's profile image
2 years ago

Where is my furniture?!? Jordans has a huge selection, great products and in-store staff was very helpful. Well, we were told we'd have our couches in 4-6 weeks from the date we ordered it. It's now been 8 weeks and still no couches. I called and was told it will probably be another 3-4 weeks (due to some issue with the fabric)before they get the couches into their warehouse to ship, which means it will be another week at least, before it arrives to us (so. maine). Same thing with our bedroom set. We were told we'd have it e... read more

Frequently asked questions about Jordan's Furniture

How is Jordan's Furniture rated?

Jordan's Furniture has a 4.8 star rating with 5,122 reviews. 

When is Jordan's Furniture open?

Jordan's Furniture is open now. It will close at 7:00 p.m.  

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