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Jones Moving & Storage

4.8

About this business

"EXPERIENCED MOVERS MAKE THE DIFFERENCE" Full-service Residential and Commercial Moving Company 

Location details

20813 N 19th Ave Suite 3, Ste 3, Phoenix, AZ, 85027, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 12:00 p.m.
Sun7:00 a.m. to 12:00 p.m.
4.8349 reviews
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Laura R's profile image
Laura R 
7 months ago

The service was excellent. The movers arrived right on time. They were very efficient and quick.When I arrived at my new house, all the boxes were neatly stacked and my antique furniture was placed in safe places.Great service. 

Kevin S's profile image
Kevin S 
7 months ago

Great service. A go to for us when needed in the ******* area. 

Patricia S's profile image
Patricia S 
9 months ago

I am extremely satisfied with my service from Jones Moving and Storage.Everything was packed and unpacked with great care. They were so accommodating, organized and on time. I highly recommend this company.************ 

Rick I's profile image
Rick I 
9 months ago

My mom and I had a fantastic moving experience with Jones Moving & Storage. Great family to work with from the time of booking all the way to the final drop off. Moving across country from ******** to ******* seemed like an overwhelming task to both of us, especially having two separate houses going to two different locations. Jones put our mind at ease with not only great communication through the entire process but also the attention to detail when handling all of our possession we value. They even moved our vehicles witho... read more

FRANK B's profile image
FRANK B 
10 months ago

Great service, friendly and efficient. They did everything on time with a minimum of fuss 

Patti G's profile image
Patti G 
11 months ago

This company bent over backwards to accommodate my needs. I had originally decided not to go with them but things with the moving company I decided on went south really quickly. I then re contacted Jones moving. They went above and beyond my expectations. Everyone is so nice and polite and courteous. They handled my worldly treasures with extreme care. Delivered everything to ***** and unloaded with the same care as loading. I was very impressed. I highly recommend Jones Moving. 

Teresa D's profile image
Teresa D 
11 months ago

Jones Moving was very professional in every aspect of our move. We hired Jones Moving to move us from ***************** to ********, AZ and then to ******** and had no issues with anything they did. They arrived on time, they were extremely careful with our belongings and the time frame they quoted was accurate with both moves. Jones Movings prices are extremely competitive, no other company was anywhere near them. They are family owned so they work well together and present a positive and friendly vibe. I have recommended J... read more

Maureen B's profile image
Maureen B 
11 months ago

Very professional, prompt and careful with belongings. Made cross country move in April 2024 with Jones Moving who were flexible with dates and reasonably priced. No issues. I'd highly recommend them to anyone. 

Business response:

*******, We thank you for choosing us for your cross-country move. We value your opinion about our services.******* 

CC K's profile image
CC K 
11 months ago

Beyond upset about my experience with Jones Moving. ******* threatened me due to her sons error. Long story short, my move should have taken no more than 2.5 hours. It took them 3 hours ********************* over $600. The most upsetting part was the way ******* chose to handle the payment error and my dissatisfaction. I tried to pay by ***** and her son gave me the wrong phone number. I spent the rest of my birthday weekend stressed out because the payment was going to the wrong person. I told ******* Id follow up with her ... read more

Business response:

Our crew moved all of your items from a ground floor residence and to a second floor residence. Based on your representation the move was quoted to take 2.5 hours. However, upon arriving at the second floor residence we found that the stairs were missing steps. Our crew could not move up and down the stairs as efficiently as normal. Extra care and caution needed to be taken to accommodate for the damaged stairway. Your total move was completed in 3 hours and 15 minutes despite the condition of the stairs. During the move you... read more

Frequently asked questions about Jones Moving & Storage

How is Jones Moving & Storage rated?

Jones Moving & Storage has a 4.8 star rating with 349 reviews. 

When is Jones Moving & Storage open?

Jones Moving & Storage is open now. It will close at 6:00 p.m.  

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