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Johnson's Polar Air Inc
- Heating & Air Conditioning/HVAC
- Sterling, VA
About this business
Johnson Polar Air Inc. is a family owned and operated air conditioning, heating and duct cleaning business. We provide heating and air conditioning repair services in addition to duct installation, repair, and modifying existing ducts services. To ensure your family’s comfort year round we perform the required repair and maintenance and make sure that you are utilizing the full potential of your heating and air conditioning equipment. If your air conditioning or heating system is broken beyond repair, or you want to up... read more
Location details
1333 Shepard Dr, Sterling, VA, 20164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were once great, but not anymore! We wanted to start an annual service contract but mistakenly asked for just annual service. The technician said it should be no problem and just call the office and pay the difference. The owner on the phone said we absolutely could not start the contract until our next service in the fall and couldn't use the service contract 10% discount on work we need now. Also, the technician said it would be less expensive to replace our broken smart thermostat with a regular thermostat, but they ... read more
We have used them for years. Always helpful and courteous. Can’t recommend them highly enough.
This company is to be watched out for. The customer service staff was very rude. Further, the owner exhibited tendencies towards outright fabrications of fact. Our job was poorly handled, even though the service tech was pleasant. Equipment installed was faulty. They denied knowledge of bad equipment. Further, they refused to remedy it. They even asked for more money due to them having to check on the system due to its malfunction. If it’s happening to one customer, this poor across the board service is happening to others. ... read more
Rude company employees customer service also drivers they are crazy almost they had me with my kids and they said bad words and They do not care about the lives of others and children specially the driver number TXF-1428
Our gas fireplace stopped working, so I asked a friend who recently had a repair done for a recommendation, if they were happy. Johnson’s Polar Air was the recommendation and “ask for Mike.” I neglected to ask for Mike when I called, but Mike was the one who came out. I was given a window of arrival, and Mike and his helper showed up on time. They diagnosed the issue, explained what was wrong, and that they would need to order a part. I paid for their visit and they called the next day with information about how much the par... read more
Frequently asked questions about Johnson's Polar Air Inc
How is Johnson's Polar Air Inc rated?
Johnson's Polar Air Inc has a 3.3 star rating with 10 reviews.
When is Johnson's Polar Air Inc open?
Johnson's Polar Air Inc is open now. It will close at 4:00 p.m.
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