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Johnny's Pool & Spa Service
- Pool & Hot Tub Service
- Covina, CA
About this business
Maintain a pristine and chemically balanced pool with quality supplies and regular servicing from Johnny's Pool Service Inc., a swimming pool dealer and full-service pool store in Covina, California. We know that having a swimming pool takes a lot of
Location details
404 N Barranca Ave, Covina, CA, 91723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
I've been "putting up with" Johnny's for more years than I care to remember, so I can say with authority, "Don't take the owner's brand of off-kilter humor personally." He and his staff have always been helpful in solving problems big and small. Although I'm a DIYer, which cuts into his bottom line, he gives me valuable info that most other pool pros are highly reluctant to share. I still compare prices online and find that I get the best quality gear at competitive prices, along with great advice, at Johnny's. I highly reco... read more
Helped with my pool problem!!! – I am a new homeowner in Covina, never owned a pool. I went into Johnny's and the owner Al, helped me to get my pool water balanced and my pool went from green to crystal clear! Thank you Johnny's and your patience with a new pool owner. Al your awesome!!!!
AWESOME SERVICE!!! – I have been a customer of Johnny's for 14yrs. I remember they were on San Bernadino Road..... The owner Al is great, he has been the ear to all my pool problems and when he isn't around, the other employees there are quick to help me fix my problems with my pool. I highly recommend, I HIGHLY RECOMMEND! not only do they have every part imaginable, but the selection of pool toys are amazing. Shop at Johnny's! :0)
The right place for all your pool needs... – I have been a customer of Johnny's for more than 35 years. If you want CORRECT answers, repairs and great service, go to Johnny's. As for Al he is a great person, don't take his sarcasm personally, it is all in good humor. Let him and his staff take care of your pool problems and you will ALWAYS be satisfied.
I am of the older Generation.... – I am Al the owner, I am from the older generation where the customer is always right. In some circumstances people do not always get my sarcasim and take it personally. I try to be fair and help everyone who comes through my doors. We have been in business for 55 years and I have tried to train my staff to have the best customer service and communication we can. I pride in being one of the best pool stores in the San Gabriel Valley and I try to compete in pricing with the big box stores. I ... read more
Excellent Customer Service – I was visting a friend in Covina and we drove by Johnny's Pool. I needed some product for my pool so we went in. The owner couldn't have been more helpful. He told me what I needed to do to get my pool back into shape and spent alot of time with me so I would know what I needed to do. I have been to pool supply stores in my area and they try to sell me product that I don't need and are not very helpful. Johnny's doesn't do that. The customer service at Johnny's is great. I will drive the 20 miles... read more
GREAT POOL SERVICE – Hi, I am new to the area and I called this company for some information. The people there were very helpful and answered all my questions. They were able to come out the next day and help me with my pump problem and to start pool service. The also have many items in the store to choose from which is different then what I had been used to. I had gone to Leslie's or Home depot for my pool products. I have read the other people's reviews and I have to say that I had a totally different experience. I like th... read more
Cranky Owner – Although some of the younger workers are helpful and approachable. The owner, and a few other of the older staff are condescending, rude and abrupt. Giving you a "Don't you know anything?" "Why are you bothering me with your dumb questions?" type of attitude.
Business response:
Not everyone is going to like me.....in that said, I try to help my customers and train my staff to be as helpful as possible. I have been in business for over 55 years and I do not think it is fair that people can come on here and write bad reviews about my business. We have sucessfully tried to be one of the best pool stores in the San Gabriel Valley. I try to compete in my pricing with big box stores and I try to have older parts that other companies do not carry.
HORRIBLE! DON'T GO THERE! – I have lived in the area for 30 years and have always owned a pool. The service there is horrible. The man working there is very grumpy and don't even think about asking a question, because he will make you feel like sh**! It is closer to me, however, I would rather drive further and pay more than to have that type of service. I don't need it. There are other pool places in which I can do my business with.....
Frequently asked questions about Johnny's Pool & Spa Service
How is Johnny's Pool & Spa Service rated?
Johnny's Pool & Spa Service has a 4.1 star rating with 244 reviews.
When is Johnny's Pool & Spa Service open?
Johnny's Pool & Spa Service is closed now. It will open tomorrow at 10:00 a.m.
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