This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Johnny Was
- Manufacturing
- Los Angeles, CA
About this business
Location details
2423 E 23rd St, Los Angeles, CA, 90058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Person by Nxxxi was horrible. Arrogant, presumptuous. No customer service whatsoever. It was beyond her to do anything useful or helpful.
Love the clothes But the online service is not good. on a Thursday I ordered a shirt that was on sale and in stock. they did not process it until the next Tuesday when of course, there were none left in stock, so apparently they canceled the order. I never got an email informing me of this. Called 10 days later asking about the status and was only notified then that it had been canceled. I agree with other reviewer‘s: buyer beware.
Extremely poor customer service. After 5 emails and a few phone calls I still am waiting to hear about the order I placed more than 2 weeks ago. I love the product, but might have to cancel.
I would give zero stars if I could. Customer service is non-existent. The two ways to try to communicate with them are to write something under a post of theirs on their FB page, which tends to get a response eventually, but one that is of absolutely no help. Or, you can try messaging them on their FB page, too, but responses there are also useless. They are incompetent and lie, making you feel like you are being gas-lighted. I have two lost orders, and, honest-to-god, they emailed me yesterday referencing one of them and gi... read more
So - apparently based on the other reviews Johnny Was should take note on their extremely poor customer service. I placed an order and haven't received any shipping notification so I reached out via phone (twice) and emailed just to check order status - 3 days later.... still no answer or reply. I feel like my question is not a big one and if they can't handle that they are seriously understaffed. (BTW - when you state your response time is 24 hours, you should stick to that or don't even say it.) For such, expensive clothes... read more
Frequently asked questions about Johnny Was
How is Johnny Was rated?
Johnny Was has a 2.1 star rating with 11 reviews.
When is Johnny Was open?
Johnny Was is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com