John Varvatos

S M. 

on Citysearch

10 years ago

I really like the clothes here, but talk about attitude. I had a similar experience a couple months back. I needed to exchange a belt I received as a gift, for the next size. An interrogation ensued when I couldn't produce a receipt. The brunette female manager (Rochelle?) with the close set eyes is not accommodating. I ended up just buying the size I needed because I liked the belt. I gave the other belt to my assistant. I wouldn't shop here if you intend to give something as a gift. My assistant suggested doing the holiday... read more

tabaitha 

on Citysearch

13 years ago

LOYAL CLIENT GONE SOUR.. – Worst service ever!! I received a gift (shirt) from my best friend for my 40TH Birthday. I love the shirt! It was the wrong size and I just wanted to exchange it for a smaller one. They told me I could NOT exchange it! I just received it 5 days ago and I've never use it I told them. I asked to speak to the Store Manager? I spoke to a snotty guy by the name of RAF and he told me to try the N.Y. store since it was purchased there. Then a lady by the name of (MICHELLE) I believe, chimed in and said if... read more

VarvatosFan 

on Citysearch

15 years ago

Cool Clothing – Purchased three suits with the help of Louis and Raf. Beautiful fabrics, awesome style and incredible service by the entire staff. Love the style and fit. 

huntergathererLA 

on Citysearch

16 years ago

From super 'fan' to 'never again.' – Simply put, the worst customer experience in recent memory. Trying to return something there was almost impossible. My girlfriend bought me a pair of shoes about a week before giving them to me for my birthday. Didn't fit, so I planned on going back to the store for a refund or exchange the following weekend. when I arrive I learn that the autocratic management's return policy is: no refund after 10 days. So within hours of receiving them as a gift the return option expired! Ok, I think t... read more

shfl25 

on Citysearch

17 years ago

Great experience - Will go back again when in LA – As one of my favorite designers, I always like to check out what the store has when I am in a city that has one. Since I was visiting LA a few months ago and had some time to run errands with a family member one of the free days...we stopped by the store, maybe a couple of hours before closing time. At the time, we were the only car in the parking lot (a few people came in later). A nice fellow greeted us at the door and we were walking around for just a bit before another f... read more

Amanda Knoles 

on Citysearch

18 years ago

Men's celeb-friendly, designer apparel and accessories combine vintage and contemporary styles for a high-fashion edge. – In Short Sophisticated architectural elements and hot location at the corner of Robertson and Melrose add to the experience of this designer boutique featuring tailored clothing, sportswear, leather accessories, footwear and a men's fragrance and skin-care line. Varvatos is known for taking an eclectic approach to fashion, often teaming luxurious fabrics with casual pieces for understated elegance. Brad P... read more

chb33 

on Citysearch

18 years ago

Non-existent service – I've walked into the signature shop in West Hollywood twice, and received not even an acknowledgement from the sales staff. I refuse to spend money in a place where the SALESpeople think themselves above the customer. Clothes are nice, but that's it - Banana Republic look and quality