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1601 Ygnacio Valley Rd, Walnut Creek, CA, 94598, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:30 p.m. | |
Tue | 9:00 a.m. to 4:30 p.m. | |
Wed | 9:00 a.m. to 4:30 p.m. | |
Thu | 9:00 a.m. to 4:30 p.m. | |
Fri | 9:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Had a major billing issue caused by my HSA bank. Maria went above and beyond to help resolve this issue. Thanks so much for the help.
They tell you they will call you back within 3 business days.. but never do. Also every time I call I get a slightly different story and most recently was told that the previous person I spoke with wasn’t in California so they told me the wrong info?? I guess if you’re employed by John Muir but work from out of state you are given different information than if you’re sitting in Walnut Creek answering phones. I’m just about to say forget it and just not pay my debt until someone can call me back. What a scam.
If I could give zero stars I would. Brandon was rude and short with my questions. I overpaid by $546 and trying to get a refund is impossible. Do not pay your John Muir bill until you talk to your insurance company. Total scam.
Please post your review at the location you went too. No one checks billing reviews location. Post on social media. Check back an keep posting cause they will find a way to remove it.
John Muir Medical Center Billing Services has a 1.2 star rating with 20 reviews.
John Muir Medical Center Billing Services is closed now. It will open on Monday at 9:00 a.m.
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