John Muir Health Magnetic Imaging Center

Helen Conti 

on Google

4 years ago

I went with my dad to the MRI room. I was there when the staff was asking him questions and I even held on to his watch and dentures. The staff even directed me to the waiting room. An hour later I had to check if my dad was done, and yes he’s been done and sent him back to his room. He needed to go to the restroom and set off an alarm. I arrived in his room and the staff told me that maybe he shouldn’t be left Alone. Seriously! Maybe if they told me at the MRI Dept that he was done I would have been there. Really dissatisfi... read more

Gelen Conti 

on Google

5 years ago

I went with my dad to the MRI room. I was there when the staff was asking him questions and I even held on to his watch and dentures. The staff even directed me to the waiting room. An hour later I had to check if my dad was done, and yes he’s been done and sent him back to his room. He needed to go to the restroom and set off an alarm. I arrived in his room and the staff told me that maybe he shouldn’t be left Alone. Seriously! Maybe if they told me at the MRI Dept that he was done I would have been there. Really dissatisfi... read more

Sarge Kennedy 

on Google

6 years ago

Hahaha, I just spent 20 minutes on hold to schedule an appointment for an x-ray ordered by a doctor and they simply told me that we could just walk-in anytime without a reservation. Might have been a handy tip to mention in the phone hold queue preamble or in the many 'all our agents are busy...' refrains. John Muir Medical remains a very impressive medical organization. 

Elizabeth Distefano 

on Google

7 years ago

Everyone is very nice. 

J Wilkes 

on Google

7 years ago

They failed to forward mri info to our surgeon in long beach. Long beach never received a copy. $1000+ . Appears haphazard.