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John Hancock Funds, LLC

2.8

About this business

Location details

200 Berkeley St, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
2.824 reviews
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T M's profile image
T M 
a month ago

The worst life insurance company ever. Try getting a surrender payment from them. They make you jump through more hoops than Barnum and Bailey's circus have! Don't buy from them! You will be sorry 😞 

Tom Dodson's profile image
Tom Dodson 
a month ago

John Hancock Long Term Care Insurance is a total scam. My mom will get a fraction back of what she paid in. Had she just invested in the stock market she would have received 10x more money. Worst part is the endless run around to get claim approved and paid. It is really unbelievable. Run away from anything this company tries to sell. 

gina m.'s profile image
gina m. 
10 months ago

Do not trust this company. My mom has been dead for three years and I have been trying to get a claim of a a measly $950. I have filled out every form they have asked for, tax form, death certificate and letter of NO probate, they continue to ask for an additional form after form. I can only imagine what they put people through who have a substantial $ claim. I will be contacting the BBB. Save yourself frustration andDo NOT PURCHASE A POLICY FROM THIS COMPANY. 

Star Rowell's profile image
Star Rowell 
a year ago
C. Beranek's profile image
C. Beranek 
a year ago

John Hancock Life Insurance Company LTC did not process or notify me that my request for Coverage Changes dated 5/14/24 couldn't be processed. Only after the increased premiums took effect on 8/13/24 did I know that something was wrong. There were many phone calls and discussions that took place before we finally got the correct coverage changes processed and refunds made, after nearly a month had passed. Repeated requests for a supervisor to return my calls were made but no supervisor ever called me, Their customer service ... read more

Frequently asked questions about John Hancock Funds, LLC

How is John Hancock Funds, LLC rated?

John Hancock Funds, LLC has a 2.8 star rating with 24 reviews. 

When is John Hancock Funds, LLC open?

John Hancock Funds, LLC is open now. It will close at 7:00 p.m. 

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