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1011 N Broadway, Knoxville, TN, 37917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is how insurance SHOULD be. Felicia and the team at JBC have been working with me and my family for 20 years. I've moved away to a wonderful life elsewhere, but one of the the things that I miss the most about Knoxville is how easy, affordable, and friendly the folks at John Bailey have been for so long. Personal service from a human being you can speak with and even meet in person is worth the extra money....BUT...it's somehow cheaper than online quotes. I can't recommend them enough. Do it.
My experience with this company has never been good. I have tried to use them 3 separate times for event special insurance for my small business. The first time I kept getting blown off but finally after calling and emailing AJ daily he actually answered, came through, and a policy was issues. The 2nd time I again called AJ and asked for another policy. He never replied to emails or answered the phone again and he never got a policy for the event. The 3rd time I again reached out and he said he'd be happy to get a policy tog... read more
Brandon and his team have truly been a pleasure to work with. Our business is unique and challenging to find coverage for. Early on, he went above and beyond to understand our needs, was proactive in his search efforts and ensured we received a comprehensive policy at a fair price. The process was far more stress-free than we've ever experienced with past agencies and we are walking away with more confidence than ever that we are protected. His great communication skills and customer focused mindset were evident from the sta... read more
I had requested a liability insurance quote for my glamping properties via your website on April 20th. On Friday, April 21st, I received a call from your office to discuss specifics. At that time, I was advised that I would hear back with a quote by the end of that day but was advised it could be Monday, April 24th. Never received a call or email so I followed-up with AJ on Wednesday, April 26th. He apologized and said I would hear something back by no later than Friday, April 28th. Again, no call or email from your agency. ... read more
We've had an excellent experience with this agency! Our agent Felicia Caldwell is super-knowledgeable and is always there to help. Insurance the way it should be.
John Bailey Company has a 4.5 star rating with 22 reviews.
John Bailey Company is closed now. It will open on Monday at 9:00 a.m.
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