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John and Ernie's, Inc.
- Home Services
- San Antonio, TX
About this business
Specialties: At John & Ernie's Inc., our mission is to offer you the latest in parts and products at the best prices, and with unparalleled service. Established in 1946.
Location details
1915 Lockhill Selma Rd, San Antonio, TX, 78213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
In the market to buy a Toro zero turn lawn mower I talked to Johnny and he was very knowledgeable and professional he actually help me decide which model I needed great customer service and I can't wait to purchase my new Toro Zero Turn mower
DO NOT TRUST THESE PEOPLE!!! I'm a local business owner and purchased a commercial mower from this crook. They have grossly overcharged and not delivered what they promised. They have lost equipment that brought in to be repaired and they overcharge on their repairs. DO NOT TRUST THESE PEOPLE!!!
I purchased my lawnmower here for repair b/c I bought a $1000 Toro Timemaster from them 1 year ago. While sharpening the blades, I somehow overtightened using a Torq Wrench set at 60 per the manual, and the main bolt attaching blade to spindle snapped off. I didn't have a bolt extractor and wanted them to Torq both blades properly so dropped it off. They called and said their recommendation would be to replace the entire spindle, which would also require draining oil/gas, plus labor, coming in just shy of $200 with taxes. I ... read more
Have a Toro self paced mower which needed a belt & blade. I spoke with John and Ernie who were very helpful and courteous. They took care of my mower and had me on way promptly. Will be returning for future needs.
Went to pick up my power washer. They couldn't find it. He said if I'm honest with you it was stolen. I said ok, then you have insurance right? He then changed tack and said it had been thrown out because it had been there over 30 days.
Go to Mustang for a reputable dealer. I went to J&Es to buy a Toro part that I just purchased at Mustang for $4.95. The guy was extremely rude, not helpful and then tried to charge me $24.95 for the same part without looking up the price. I said I just purchased the same part at Mustang appliances for $4.95 and he took the part and said "then go buy it there". Real nice customer service. How is this place in business?
Called to inquire on products. after explaining myself, lady quotes a zero-turn (I believe that's how it's called) at over two grand. Tried to inquire further, lady interrupts me saying: "Listen sir, as I had..." at which point, appalled by such an attitude, I said, "Mam... have a good day." and hung up. Is this a sample of the customer service? Thank you, but no thanks!
stop never go to John and Ernie's after spending over $2500 on new mower I tried to call in to get a new belt got nothing but attitude and rude service so I hung up he called back and threaten to fight me I beg you please do not go to John and Ernie's anywhere else would be better
Great customer service. Recommend to anyone.
Frequently asked questions about John and Ernie's, Inc.
How is John and Ernie's, Inc. rated?
John and Ernie's, Inc. has a 2.6 star rating with 215 reviews.
When is John and Ernie's, Inc. open?
John and Ernie's, Inc. is closed now. It will open at 9:00 a.m.
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