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Joe Holland Volkswagen
- Car Dealers
- South Charleston, WV
About this business
Location details
150 MacCorkle Ave SW a, South Charleston, WV, 25303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:30 p.m. | |
| Tue | 9:00 a.m. to 6:30 p.m. | |
| Wed | 9:00 a.m. to 6:30 p.m. | |
| Thu | 9:00 a.m. to 6:30 p.m. | |
| Fri | 9:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Trevor made sure I got the car I wanted and was flexible with my arrival time to make the purchase.
Business response:
Sara, it's great to hear that Trevor was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Antwerpen Volkswagen!
It was great to have Vivian assist me with my purchase. The process was quick and easy! If you’re looking for a new or used vehicle ask for Vivian he was awesome!
Business response:
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Antwerpen Volkswagen!
The overall experience of the car sale was good. The dealership did consider carefully what I wanted and found me the car that I was looking for.
Respectful. Transparent. And friendly. I came in looking for a good family vehicle. Drove away in a brand new suv. Great experience. Would recommend buying a vehicle from here. Very satisfied
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
My experience was great! Buying a new car can be stressful. Chris was in constant communication with me throughout the entire process and made me feel comfortable and confident. Kevin was efficient and answered all of my questions about the paperwork and final purchase. I did a good deal of research before making my decision and it paid off! It was well worth the out-of-state trip to get there and drive home in a 2025 VW Tiguan SEL R-line. I highly recommend Antwerpen Volkswagen! It is a gem!
Business response:
Thanks for your feedback on your recent visit to Antwerpen Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.
This was a really great experience. Reggie in particular was very helpful and kept his promise of fixing our vehicle in a timely manner.
Car battery died less than 3 weeks in and the heat is a problem as well. I reached our 30 day warranty is worthless and I’m left to make the repairs myself
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Did not like the fact that they added items to the car (Lujack, Prime Protect) on top of the advertised price, which I did not ask for, or want. And when asked about the tax and fees, could not explain how the number was calculated. The salesman (Mark) was a very nice guy and I would recommend him, not so sure about the dealer.
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Felt honest upfront and not pushy. Sam was great, and actually listened to us, which made all the difference.
Business response:
Thanks for your feedback on your recent visit to Antwerpen Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.
Frequently asked questions about Joe Holland Volkswagen
How is Joe Holland Volkswagen rated?
Joe Holland Volkswagen has a 4.7 star rating with 467 reviews.
When is Joe Holland Volkswagen open?
Joe Holland Volkswagen is closed now. It will open at 9:00 a.m.
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