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Jodi's Italian Ice Factory

4.7

About this business

Our main specialty is Italian ice, but we also carry soft serve ice cream and some gelato. 

Location details

7322 Calumet Ave, Hammond, IN, 46324, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.72,449 reviews
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Brandy Reiner's profile image
Brandy Reiner 
recommend  Recommended
7 years ago

Greatest Italian ice and so glad I was introduced to the place!! So worth the 30 min drive every time just wish they always had the sour patch Ice!! 

Suzy Smith's profile image
Suzy Smith 
7 years ago

Finally tried an Italian style hoagie it was the bomb. So good and filling. We will definitely be back. They made it exactly how we asked and so friendly. Thanks jodi's 

Janice Gil's profile image
Janice Gil 
7 years ago

It's good Italian Ice I had blue raspberry with soft serve vanilla! 

Sara Rodriguez's profile image
Sara Rodriguez 
7 years ago

My dad had went there on Monday afternoon and again the staff were incredibly rude. He had asked for a lid and told them he was going on a long drive, but all they said was sorry and didn’t give him a lid. He didn’t want the Italian ice to melt everywhere since they over filled it when they were told BEFORE he was going on a long drive. I would suggest looking for new employees who are willing to give good customer experiences. This was at the Hammond location. I love the Italian ice that’s why we make the drive to go back t... read more

Business response:

I’m sorry that you did not have a good experience on Monday. The vast majority of the time our people provide excellent customer service. That’s why we have such a high satisfaction rating. It would be helpful to know a few more details about the situation, so that this does not ocurr again. We are sending you a private message. Thank you. - Jodi’s management 

Natalia Lee's profile image
Natalia Lee 
7 years ago

Tried the yummy Philly cheesesteaks and got some ices! I'm happy there are real fruit flavors like lime, plus lemon with no artificial flavors or colors because I'm allergic. I'm also lactose intolerant. It's hard for me to find desserts I can have! lol Thanks Jodi's! ��� 

Ketina Wasike-Wanyalika's profile image
Ketina Wasike-Wanyalika 
7 years ago

Check them out. The italian ice is really good. 

Christian Cp Pearson's profile image
Christian Cp Pearson 
7 years ago
Amanda Misdom's profile image
Amanda Misdom 
7 years ago

Update.... the owner reached out to me and was very kind and accommodating. I will try Jodi's again. We walked to Jodi's Italian ice tonight in Munster. I have many MANY food allergies. I asked if the Italian ice has corn syrup. They said no. I asked what the specific ingredients were in a kind of Italian ice. I wanted to make sure I could eat it. They said we know but we can't tell you. SERIOUSLY???? You can't tell me... just want to eat your product and not die. 

Business response:

I’m sorry that you had that experience. We will address this concern with our employees and help them to have a more educated and empathetic response in the future. Now, in all fairness, we make over 100 flavors and there a few that may not be good for you. None of our employees could give you an accurate answer on ALL of our flavors...This is a legitimate, albeit, rare question for us. When it arises we often ask what flavors you are interested in and have Jodi verify what is safe for you to eat... I’m sorry that option was... read more

Rena V Bell-Uttazi's profile image
Rena V Bell-Uttazi 
7 years ago

Frequently asked questions about Jodi's Italian Ice Factory

How is Jodi's Italian Ice Factory rated?

Jodi's Italian Ice Factory has a 4.7 star rating with 2,449 reviews. 

When is Jodi's Italian Ice Factory open?

Jodi's Italian Ice Factory is closed now. It will open at 9:00 a.m. 

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