Jimmy's Range & Appliances Inc

ayita 

on Citysearch

18 years ago

Avoid if at all possible – I accpeted my scheduled appointment for a Thurday and called to confirm that day. By 4pm I called again to determine if they were still coming and was told the repair service was two streets away. 5Pm rolled around an NO Jimmys. My entire day wasted . Wages lost. Friday also came and went without a call to acknowledge or reschedule my appointment. When Monday arrived I realized they still hadn't called and by 2pm I called and was initially told they had me scheduled for Friday. This I debated becau... read more

tin08man 

on Citysearch

18 years ago

GREAT CUSTOMER SERVICE FROM BARBRA – I CALLED ABOUT A PEN EXPLODING IN A DRYER AND HOW TO CLEAN IT UP.I SPOKE TO THE MOST PLEASANT PERSON NAMED BARBRA WHO TOLDED ME WHAT TO DO.SHE EVEN CALLED BACK TO CORRECT A SUGGESTION.WHAT A GREAT EXPERINECE AND WHAT EVER THEY PAY HER ITS NOT ENOUGH THANK YOU !!! A HAPPY CONSUMER 

chriscottrell 

on Citysearch

18 years ago

THE WORST MOST INCOMPETENT SERVICE I HAVE EVER RECEIVED IN MY LIFE – Where to begin...After having them diagnose my Dacor range as needing new burner valves and me providing approval on the spot to order the replacement parts, they waited EIGHT business days to place the order. They then told me that it would take another TWO WEEKS for the parts to come in and then they would see when the repair could be done. After a lot of back and forth with Dacor trying to find out if in fact the parts were on back order (they weren't) a... read more

cgda 

on Citysearch

18 years ago

RUDE, INCOMPETENT, UNRELIABLE, ABUSIVE SERVICE – Don't use this company. Ever. They cancel appointments at the last minute. They miss appointments without calling. They send rude and abusive repairers. They refuse to provide information about repairs. Has the part come in? When will the repair be ready? When will they return the appliance? No answers are provided. They even hang up on customers when they call. Do yourself a favor and use someone else, anyone else. 

wmatteson 

on Citysearch

18 years ago

Jimmy's Range & Appliances INC. – THE WORST SERVICE I HAVE EVER HAD. WHAT A NIGHTMARE! I Spent months just trying to get an appointment. Employees are not helpful and very condescending. Once I finally made an appointment I wasted an entire day waiting. Despite calling ever hour to check on them, they still never showed and NEVER CALLED. When I voiced my concerns, the manager was very nonchalant and uncaring. She said that the driver took the wrong van and forgot the part he needed. They did not remedy the situation and refu... read more

rdizhur 

on Citysearch

19 years ago

The most terrible service in my entire life – Ive never had such a terrible service in my entire life as it was with Jimmys Range. I spent 4+ months with them, I lost a lot of my personal time and my nervous talking to them, and I did not get my washing machine fixed (the machine is on warranty). * When the technician was promising to come to my apartment for service, he was not appearing; * When the technician finally appeared, he could not do the job. He promised to come back soon with a new part of the machine, but he was... read more