Jimmy's Range & Appliances Inc

scoval71 

on Citysearch

15 years ago

AVOID --- LISTEN TO ME AND OTHERS – Rude, nasty, immature people who answer the telephone, especially someone named Dawn. They have one excuse after the other and are totally disrespectful and just don't care about customer service. They do not call and do not show for appointments. They are the worst. The absolute worst. 

Tatyana G 

on Citysearch

15 years ago

Incompetent or Worse – We contacted Jimmy's Range and Appliance in 07/09 for a problem with our dishwasher. The problem was that it would continuously drain when turned on. The technician that came in told us that we needed a new drain pump, and returned to install it about a week later. We were charged $75 for the 1st visit and an additional $216.53 for parts and labor. The technician did not leave the old part behind, to both prove that a new part was installed and to demonstrate that the old part was defective. We were gi... read more

Lucy7 

on Citysearch

15 years ago

Liars – I wish I would have read these reviews before I called this company. My dryer broke. It is 4 yrs old. So I figured it was worth fixing. I called and left a message. They returned my call the next working day and made an appointment with me very quickly. I told the women on the phone that the lights on the control panel went on but when I pressed the start button the dryer would not turn on. But I had a big problem. In order to pull the dryer out my floor would have to be pulled up. So I asked if a technician would be... read more

JudyinBrooklyn 

on Citysearch

16 years ago

Very Good Service – Jimmy's is flexible in making appointments. I've had two repairs, a Bosch dishwasher and a Thermador cooktop. Both times John showed up on time and was very professional in making the repair. Of course since they are factory authorized for designer brands the cost is not low. Before I called Jimmy's I called another repair place that is not authorized for Bosch and they told me that I needed to use a teaspoon of soap and that would fix the problem. NOOOO! I have since learned that the repair services that... read more

dianabrooklyn 

on Citysearch

16 years ago

terrible – the mechanic came to repair washer and cracked the plastic cover on machine while opening unit. also left machind with clanging clicking sound that never stops. i am shocked that bosch recommends them! sloppy and careless work. 

DolceItalia1 

on Citysearch

16 years ago

Best Repair Place in town! – I've used this company many times, and I have never had a bad experence with them. I've used others in the past and they have charged me out rages price and I've end up to call Jimmy's to fix there mistakes. Evertime that have fixed the problem without much down time. Price right for the work done. I recommend them for all your home or business repairs. Thanks Jimmy's... 

FFG 

on Citysearch

16 years ago

Incompetent service and scheduling, dishonest business – The lack of professionalism at Jimmy's is staggering. After THREE repairs on my new thermador stove, each two or three weeks apart because they kept needing new parts for new problems that happened once their repair person left, a FOURTH problem popped up. I was told to "wait a week for service", again, because their only Brookyn Thermador guy works part time, and to "not use my range until then" because the gas was pouring out when I turned the burner on. "Dawn" was n... read more

izzy17 

on Citysearch

17 years ago

Absolutely the worst, ever – I've dealt with these guys twice in the past six months, and it has been, hands-down, the worst service I've ever encountered. Last week they reached an all-time low: the mechanic didn't come because there was street-cleaning on my block and he couldn't find a parking space right outside. Avoid this place like the plague. 

designevokes 

on Citysearch

17 years ago

Incompetent morons, Don't waste your time!!!!! – Unbelievable, I have never experienced such horrible service from a company before. I called on a Tuesday, and they gave me an appointment time on Firday, 8am-5pm. So I took off that friday to be home for the repair. THEY NEVER EVEN SHOWED UP. I have a doorman and he calls me when anyone arrives for delivery/appointment. They didn't even try calling saying they wouldn't make it. One day lost. So I called and left a message, asking why no one even showed up. No call back. Calle... read more