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Jim White Honda

4.3

About this business

Jim White Honda is owned and operated by the White Family Companies which has been in business over 100 years. We are proud to carry on the tradition of values and service offered by the White Family of Dealerships. Jim White Honda came about on March 3, 2003 and has been Northwest Ohio's fastest growing Honda Dealer for over 3 years now. At Jim White Honda our goal is to earn and keep your business for many years to come and to provide you with an excellent, pleasurable and hassle free experience. This is why you will see i... read more

Location details

1505 S Reynolds Rd, Maumee, OH, 43537, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,209 reviews
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Patricia H's profile image
Patricia H 
a year ago

Right now Horrible, keep getting the run around and lied to, so inconsiderable don't return phone calls, just to say I'm still working on it and I will get back with you, tell you to come in and then dissappear in the building and have co-workers to lie for you is so childish. Setting certain people up for failure.....if can get my meaning. 

Chris G's profile image
Chris G 
2 years ago

I have worked for JWH for 18 years now and i think it is an awesome place that cares about their employees. Great place if you are looking for a change. 

Gary L's profile image
Gary L 
3 years ago

I purchased my truck from Dave white and noticed check engine light was on immediately. I was "promised" they would fix any and all issues free to me. They have had my truck basically immediately since I purchased it. They first sent vehicle to Midas which swore up and down they could not find any issues. I picked up my truck and immediately noticed check engine light was still on. I went directly back to Midas the same day and got the run around and finally was told the timing chain kit needed replaced and it would take 10 ... read more

Beth S's profile image
Beth S 
3 years ago

Great service. Timely repair. ***** **** was so polite and helpful. I really appreciated the upfront estimate of what it would cost to fix my car. I was a loyal Brown Honda customer for over 14 years and after my dismal experience there, I came to Jim White. I made the correct decision. 

Business response:

Thank you **** *********, ***** is awesome and I know she will be happy to see this review. It made my day and i hope you have a great week. Thanks again for sharing your 5 star review with the community. ***** ***** General Manager Jim White Honda 

Dennis S.'s profile image
Dennis S. 
3 years ago

Great service. Timely repair. ***** **** was so polite and helpful. I really appreciated the upfront estimate of what it would cost to fix my car. I was a loyal Brown Honda customer for over 14 years and after my dismal experience there, I came to Jim White. I made the correct decision. 

Business response:

Thank you **** *********, ***** is awesome and I know she will be happy to see this review. It made my day and i hope you have a great week. Thanks again for sharing your 5 star review with the community. ***** ***** General Manager Jim White Honda 

WendyP's profile image
WendyP 
3 years ago

We received a recall notice from Honda for a drive-shaft replacement and while my daughter was home from University for the weekend, we scheduled that repair with Jim White Honda's Service (JWH). JWH conducted a "Honda Multi-Point Vehicle Inspection". On this day, our technician was ****. A gentleman (who we do not believe was ****) summarized the following things that were needed for our vehicle: (see attached summary from dealership) SUMMARY: Water Pump - Major Leak $ 480 Rear pads & rotors $ 450.65 Possible Left Rear Cal... read more

Business response:

Good day and thank you for the review. Looking at the report you are referring to, The coolant flush and the brake fluid exchange are recommended services at the time/mileage intervals that are presently due/past due on your Accord. This is the reason those services were recommended when your vehicle was here for it's recall service. The brakes were recommended as a result of actual brake pad measurement of 3mm's left of pad left. We do not opt for mileage guessing on when your brakes are due to be replaced. Brakes start out... read more

Wendy P's profile image
Wendy P 
3 years ago

We received a recall notice from Honda for a drive-shaft replacement and while my daughter was home from University for the weekend, we scheduled that repair with Jim White Honda's Service (JWH). JWH conducted a "Honda Multi-Point Vehicle Inspection". On this day, our technician was ****. A gentleman (who we do not believe was ****) summarized the following things that were needed for our vehicle: (see attached summary from dealership) SUMMARY: Water Pump - Major Leak $ 480 Rear pads & rotors $ 450.65 Possible Left Rea... read more

Business response:

Good day and thank you for the review. Looking at the report you are referring to, The coolant flush and the brake fluid exchange are recommended services at the time/mileage intervals that are presently due/past due on your Accord. This is the reason those services were recommended when your vehicle was here for it's recall service. The brakes were recommended as a result of actual brake pad measurement of 3mm's left of pad left. We do not opt for mileage guessing on when your brakes are due to be replaced. Brakes start out... read more

Lynn Eisel Browning's profile image
Lynn Eisel Browning 
recommend  Recommended
4 years ago

Kent K. has been my go to guy for years ! He is so very knowledgeable and approachable ! He has gotten to know me thru the years and was able put me in my Dream Car, today!!!!! Am forever Grateful!! 

Lorna T's profile image
Lorna T 
4 years ago

I went in on 3/16/21 because my car was not starting at times. I told ***** **** that the guys I work with said to have them check my starter. Her response was " Oh, and they know it all". She said it would be $130 for a diagnostic test and would take 3 hours. An hour later she told me it was the battery and charged me $275 which she took $30 off the test. The next day I had the same trouble with the car not starting. I thought I would wait a few days to see if it was consistent. I called and made another appt.. ***** **** m... read more

Business response:

Good Morning, Thank you for the review. We greatly appreciate the input. I have investigated your claim on your experience for the battery and starter. I've spoken with the technician that worked on your car for the battery and he did say that the battery test came back as marginal. In other-words if your car sits for a period of time it may fall below the acceptable threshold of voltage and therefore...not have enough power to start the car. This is why he recommended a battery for your vehicle as he did not see any other i... read more

Frequently asked questions about Jim White Honda

How is Jim White Honda rated?

Jim White Honda has a 4.3 star rating with 1,209 reviews. 

When is Jim White Honda open?

Jim White Honda is closed now. It will open tomorrow at 9:00 a.m. 

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