Jim Pattison Toyota Victoria Parts Department

Rich Sanches 

on Google

a year ago

My Experience of buying our first brand new car 2023 RAV4 Prime from JP was very good service by sales up to the time we sat down with Finance(which was not really necessary as we paid cash) And were subjected to some very high pressure tactics to buy very expensive warranty. $4K As soon as we said no to that it was like a dark cloud descended on our experience. Biggest beef is with service dept however. Had some accessories installed and service person left a big smear of silicone on brand new pass seat!! Got major run arou... read more

Anonymous 

on Google

a year ago

My Experience of buying our first brand new car 2023 RAV4 Prime from JP was very good service by sales up to the time we sat down with Finance(which was not really necessary as we paid cash) And were subjected to some very high pressure tactics to buy very expensive warranty. $4K As soon as we said no to that it was like a dark cloud descended on our experience. Biggest beef is with service dept however. Had some accessories installed and service person left a big smear of silicone on brand new pass seat!! Got major run arou... read more

Xavier Giroux-Bougard 

on Google

2 years ago

Price hike for oil is laughably absurd. The price here used to be competitive. In both January and June of 2022, I bought 0w20 oil for $7.32/L. Now in December 2022, they claim they've raised the price twice this year, and that it's now $13.50/L. Almost double in less than six months. Went down the street and got Mobil1 0w20 (pretty much exactly the same recipe) for $7.39/L. They can certainly try to explain this away as supply chain issues or inflation, but trying to justify charging double is simply disingenuous. Straight ... read more

Jonathan Cherfi 

on Google

3 years ago

Rarely answer the phone, never respond to e-mail requests for parts. service is always slow. They do get you your parts eventually though so better than nothing? 

luka4600 

on Google

3 years ago

I buy/order parts from the Victoria Jim Pattison dealership on a weekly basis, never had any issues with them always good customer service and they're pretty quick based on how busy they are. only thing that will ever slow you down is if you don't know your vin, or if your vehicle has not been through their service. its a bit annoying if u do not have that info but it is in no way this dealerships fault as this is how every single Toyota dealership in North America runs they're parts lookup and I'm sure if they had the optio... read more