Jim Pattison Subaru on Regent

Jeremy Wiwcharyk 

on Google

3 days ago

Edit to add, I tried emailing and phoning the manager who reply to this review. I haven't recieved any response after nearly 6 months. I took time off work after speaking to the service advisor to make a very specific appointment to have an interior rattle that only occurs at full throttle on my BRZ looked at. It was very specific as I requested I drive the car with a technician riding along as I don't want a stranger doing a bunch of full throttle pulls on my car. The advisor promised me this is exactly what would happen an... read more

Đình Thái Hoàng Nguyễn 

on Google

3 days ago

Absolutely Unacceptable – Subaru Should Not Recommend This Place I trusted Subaru Regent’s referral for car detailing, but this entire experience has been nothing short of frustrating, unprofessional, and a complete waste of time and money. 1. Poor Service on the Visits I was referred to BMG Autocare and purchased the $400+tax “full package” expecting quality work. Instead, my car was returned dirty and I had to make two exhausting trips: • First trip: The car was clearly still dirty — careless work. • Second trip: I had to ... read more

Nguyen Kayden 

on Google

3 days ago

Absolutely Unacceptable – Subaru Should Not Recommend This Place I trusted Subaru Regent’s referral for car detailing, but this entire experience has been nothing short of frustrating, unprofessional, and a complete waste of time and money. 1. Poor Service on the Visits I purchased the $400+tax “full package” expecting quality work. Instead, my car was returned dirty and I had to make two exhausting trips: • First trip: The car was clearly still dirty — careless work. • Second trip: I had to stay almost two hours while point... read more

Sara Hart 

on Google

4 days ago

RED FLAG for all Jim Pattison Subaru dealerships! My Mom, Mabel Horton, purchased a 2025 Subaru last week and she was really disappointed in the experience, as was I. Lex in finance tried to make her feel guilty by saying he was on his lunch break helping her, even though she was spending over $40,000! So rude and unprofessional! My Mom was not planning on buying the car that day and it took over two hours. She also did not want the extended warranty, but was talked into it by Lex or Kade, which she later had to cancel. Car ... read more

Lijiao Zhong 

on Google

a week ago

Many thanks to this car company and Harry Liu, the Chinese sales manager Harry Liu. It's my fortune to meet a sales manager Harry Liu who can speak Chinese. He is not only proficient in cars but also very enthusiastic and patient, helping us choose the right vehicle.