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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This insurance company will do anything to deny claims to protect themselves from paying a dime. They ignore all supporting evidence, police reports and photos. They will do anything to deny fault and refuse to pay.
Business response:
May 4, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Customer Review To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 27, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 4, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, *** ******* Claims Section Manage... read more
A lady with State Farm insurance hit my vehicle and it was clearly her fault. She even received a ticket for running a green light but I was told by her insurance that they are only going to cover 70% of cost of my car which was around $5000. And that the rental( that I have to pay 30% of) can only be rented for 5 days. It will take 7 days to get the money for my accident from State Farm because they have to send the paperwork via *** and I have to send it back through ***after I sigh. The worst company ever, if you get hit ... read more
Horrible ! I was involved in an accident by someone insured by this company. i was assigned a representative Erandi. The accident was on march 8th and i was given $500 for an initial PICTURE pocket estimate done on a mobile app. My car was brand new and since being hit from behind it jerks. My service rep and I have been trying to contact her and other member on her team and have gotten not a single call back. I was threatened today by *****today saying that my car would be repossessed in the next 24 hours because the rental... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 26, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 26, 2021, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, State Farm Claims – Enterprise SIU 1(800) 782-8332 State Farm Mutual Automobile Insurance Company
Please stay away from this insurance company They will pay a claim in full and you will have to hire an attorney and fight for months. There so many other good companies out there to choice from do not make the mistake I did.. Life lesson learned.....
Horrible customer service and cancels a plan without notification. I have receipts for payments, and my account was never past due. Yet they canceled my insurance two days after the auto withdrawal was to be pulled. I noticed it didn't so I paid online. Even with confirmation and receipts for payments, they canceled my coverage without notice. How is this legal?!
Have been waiting 8 days to hear from someone about a claim. Every time I call I am told I will hear from someone the next day. Do not waste your time and money with State Farm they do not care about their customers.
They used to be a good insurance company but over the years have gotten worse and worse. They recently closed my claim and issued me a check for 125 dollars for the loss of car parts stolen from my car including an engine, transmission, air conditioner, and the hood from my car. There is NO WAY that I can replace those items with 125 dollars, I was told that my deductable is 500 dollars, but even if I had the full 625 dollars that would not cover those items. Now I have a shell of a car, and they wont even help me find a hoo... read more
POOR CUSTOMER SERVICE! We hired a tree cutting service to cut down a tree and the tree landed on our home. We filed the claim the same day 4/5/2021. I, THE CUSTOMER, was the FIRST to make contact with State Farm since no one had followed up on the claim. I have called several times to my adjuster and the person managing the building claim and have received MINIMAL CONTACT. It is now 4/16/2021 that I am writing this review and have only received a phone call from State Farm if I, THE CUSTOMER, has initiated the call. I had to... read more
State Farm hires 3rd party adjusters to do homeowners insurance claims. They deny claims based off of no facts and also ask for evidence that debunks their claims and then refuse to review them. My house has been torn apart from ice damming for over two months and they are continuing to act in bad faith. Stay away from this company, they are not like a good neighbor. I will most likely have to get a lawyer to get the snow removal that my agent told me was covered paid for. The 3rd party adjuster is denying it claiming it isn... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL April 22, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 14, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 15, 2021, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will re... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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