Jim Ellis Maserati

John R. 

on Birdeye

3 years ago

Can I rate them a ZERO? I made the mistake of buying a CPO Maserati sight unseen from this dealer. Don’t make the same mistake that I did. This dealer is terrible and doesn’t stand behind their vehicles. They promised they’d do the right thing and fix the issues with the car, but they didn’t and won’t. Glenn and the manager David are the worst. Do yourself a favor and go somewhere else.  

parnpa 

on Birdeye

3 years ago

These guys are across the board and awesome group of guys to work with. Treated me and my wife very kindly and provided a great deal on the car (more importantly). Just a great bunch of guys. Really enjoyed the buying experience and I don't like buying cars. 

Tejune K. 

on Birdeye

3 years ago

Worst dealership ever. If you want to experience bait and switch come to this place. I emailed interest in 2 cars earlier in the week. The marketing person was responsive and made an appt. I was running late and texted her and again she was responsive. When I arrive no car to be seen - apparently sold already. The 2nd car I wanted to see seat is broken and no gas cover and damage throughout the car. Ideally you go to a high end car dealership like Maserati you would not only think they would have car you requested rea... read more

Joshua M. 

on Birdeye

4 years ago

Terrible Experience, Employees that are very DECEPTIVE and condescending to women. They tell you one thing and then do another. And this is led by the service manager Dave and Tristen the service advisor. 120 days+ in shop later. This car was bought as an anniversary present for my wife. It is very heartbreaking that instead of being able to enjoy the car and have it be a reminder of our anniversary and love- I am consistently frustrated and without the gift as it is having issues and being worked on constantly. 1. We pu... read more