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Jim Butler Chevrolet
- Automotive
- Fenton, MO
About this business
Jim Butler Chevrolet has an impressive selection of Chevrolet vehicles from new, certified pre-owned and pre-owned. If you are in the market for a new vehicle we can give you the best possible car buying experience and can get you guaranteed credit approval through our Jim Butler Fresh Start Program! We also have the some of the most experienced Automotive Technicians for any auto repair needs that you may need just call us at 636-349-3222 or schedule your appointment online today!
Location details
759 Gravois Bluffs Blvd, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
When I purchased my vehicle I also purchased all of the extended warranties that come with it. The first year and a half I fought with them everytime I went in there about my oil changes. I had free oil changes and they kept telling me the sales rep should not of sold me that because it's not covered. So they gave me coupons to make me happy. I finally called the warranty company and they confirmed I was covered and that *** butler had never put in a claim for any oil changes to date. So when I told *** butler exactly how to... read more
I am appalled at the audacity of Jim Butler Chevrolet. I contacted them to see about getting a car, explained that my credit isn't the greatest and told them my exact situation, only to be told multiple times that it wasn't a problem and that they could absolutely help me get into a good car. I was hesitant because I'm used to car sales people lying to get what they want so I waited before I went in and they ended up reaching out to me several times, always promising that they would be able to help with no cosigner and with ... read more
Buy the car, them never go back. New car problems? Run!!! $200 to change a 2 and a half year old battery? Did it took you 13 hours?
I purchased a ******************* January after a two weeks driving the vehicle the engine light came on and the car start pulling. I took the car back the first time which the change a sensor on the vehicle, after having it for a couple of days the engine light came back on and the car was not drivable yet again. Per the service department it was something goin on with the fuel pump which they did not know how to fix and believe made it worst because now it was something wrong with the engine. I ask to return the car and ge... read more
We purchased a 2016 GMC Certified Acadia from Jim Butler in Fenton. We owned the car for about 52 weeks. Out of the 52 weeks we owned the car, it spent 10 - 11 weeks total in the service department. Headlights filled with water 2 days after we purchased it. The service advisor said the headlights were missing some screws. A year later and several times bringing this to Jim Butler's attention, the headlights still filled with water and Jim Butler refused to fix it properly. The SUV had the control arm replaced, only to have t... read more
To begin Im leasing a 2011 ***** Malibu From *** Butler I Have A 2 Year Warranty on the car but there are certain things that arent covered ,My advisor was ************ He started off quite honest just to have me upset by he end of the week.To start he told me that text messages would be sent in regards to updates of my vehicle I used a rental car from their establishment that was damaged prior to me taking the vehicle the individual Addison ***** note the very noticeable dent above the driver tire.Long story shortened They ... read more
Jim Butler could improve by addressing you when entering the service garage with something like “someone will be with you in just a moment”, instead of having you stand awkwardly in silence next to your vehicle for 5-10 minutes before saying a word to you. They could improve by scheduling your vehicle in on the day that a service technician can actually look at and service it. They could improve by having their service techs wipe down excess fluids when service complete so that it doesn’t drip all over your brand new concret... read more
I bought a new 2020 blazer last January. November of this year they inform me I need new tires. All 4 are in bad shape. Was approached with an $1100 quote. I tried calling and leaving messages for the service department/ manager to get dome clarity on 1 why are the tires bad and 2 why are they not under warranty(even prorated). With no response from jim butler I decided to speak with Chevrolet and see if they can assist me. They are also unable to get a response from Jim Butler. It has been 2 months now and the tires are get... read more
Each and every time I visit Jim Butler Chevy, the service it stop notch.
Frequently asked questions about Jim Butler Chevrolet
How is Jim Butler Chevrolet rated?
Jim Butler Chevrolet has a 4.3 star rating with 3,904 reviews.
When is Jim Butler Chevrolet open?
Jim Butler Chevrolet is closed now. It will open tomorrow at 9:00 a.m.
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