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Jiffy Lube

4.5

About this business

Location details

3700 N University Ave, Provo, UT 84604, Provo, UT, 84604, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
WedClosed
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.5950 reviews
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Rachel Martini's profile image
Rachel Martini 
a month ago

waited over an hour just for an oil change. They called my name around 45 minutes in of me waiting saying that my car is ready, just for me to find out that they never ended up doing the oil change I asked for. When they brought my car back in for the oil change, it still took over 15 minutes. The bathrooms also had no toilet paper or soap, there were no cups for the water tank in the lobby, and no employees around besides the ones working on the cars. I had to delay other plans because of how long they took. 

Alex Avello's profile image
Alex Avello 
a month ago

They broke my car, lied about it, and now ignore my calls I am writing this to warn others about the gross negligence and lack of integrity at this location. On January 23th, I came in for a routine oil change. They noticed a burnt-out taillight bulb and offered to replace it. I agreed, but it turned out to be a huge mistake. While driving to Salt Lake City, the entire taillight assembly detached and began banging against the body of my car. Upon inspection, it was clear that the technician had snapped off all the internal p... read more

McKaylah G.'s profile image
McKaylah G. 
a month ago

My husband and I went here to get our brake pads replaced. We knew our rotors were FINE. They got upset they couldn’t upsell us to $800 to get our rotors and brake pads replaced and it was against their ‘ethics’ so they weren’t gonna work on our car when we denied getting the rotors replaced. Took our car to a different jiffy lube where they said our rotors were fine, ha. this jiffy lube is full of rude snarky men who get upset if they don’t make an up sale. Don’t go here. 

Timothy Peng's profile image
Timothy Peng 
a month ago

Very clean and professional 

AJ Nielsen's profile image
AJ Nielsen 
a month ago

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 4.5 star rating with 950 reviews. 

When is Jiffy Lube open?

Jiffy Lube is closed now. It will open tomorrow at 8:00 a.m. 

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