Jiffy Lube's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Jiffy Lube

4.6

About this business

Location details

421 Williams Blvd, Richland, WA, 99352, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.6964 reviews
Select a rating
Alisha Marie Sayers's profile image
Alisha Marie Sayers 
recommend  Recommended
4 years ago

They multicare about you and your vehicles! 

Rebecca L. Rummel's profile image
Rebecca L. Rummel 
4 years ago

Because my tire almost fell off my Jeep going down 295 AT 70 mph. One lug nut gone. The others I can twist off with my 48 year old hands. Dying and/or killing innocent people was NOT on my to do list. Also NOT on my to do list? Fixing JIFFY LUBES DEATH DEFYING INCOMPETENCE. 

Rachel Parker Santana's profile image
Rachel Parker Santana 
4 years ago

Well if you want to pay $58.51 for oil an change...maybe this works for you. My 20 yr old daughter at my instruction asked them for the “cheapest“ oil change. I warned her about all the “you need wipers, you need a cabin air filter, you need an air filter”... but who knew they would charge an extra $10 for an oil filter on top of $39.99 for the oil change that should include oil and filter? How about $6 to top off fluids? I think not. 🙄🤨 

Rebecca L. Rummel's profile image
Rebecca L. Rummel 
4 years ago

Because my tire almost fell off my Jeep going down 295 AT 70 mph. One lug nut gone. The others I can twist off with my 48 year old hands. Dying and/or killing innocent people was NOT on my to do list. … See more 

Ryan Fluet's profile image
Ryan Fluet 
4 years ago

Went today to stop a car off the an oil change. Came back an hour later and they did a state inspection..... explained that I asked for an oil change.... the “manager” kindly said he would charge me for an inspection..... clearly..... drove my crank kids around for $10 minutes to come back to an $80 oil change bill..... after a $15 discount. Crooks and not the brightest crayons in the box..... we will never return and since they put synthetic in my car I know have to keep o… See more 

Maddy Nana Hartman's profile image
Maddy Nana Hartman 
recommend  Recommended
4 years ago

My first time at this Jiffy Lube, they are amazing! I had a bolt in my tire and they changed the tire out with my spare. The service was great and the young lady took care of everything ( wish I had gotten her name) She was attentive to everyone and was knowledgeable, I will be going to this location for my needs in the future. Cannot beat great service ! Most friendly one I have been to. 

Ryan Fluet's profile image
Ryan Fluet 
4 years ago

Went today to stop a car off the an oil change. Came back an hour later and they did a state inspection..... explained that I asked for an oil change.... the “manager” kindly said he would charge me for an inspection..... clearly..... drove my crank kids around for $10 minutes to come back to an $80 oil change bill..... after a $15 discount. Crooks and not the brightest crayons in the box..... we will never return and since they put synthetic in my car I know have to keep over paying for fake oil 

Business response:

We truly value our customers, Ryan, and we apologize for the inconveniences you've experienced. Your comments will promptly be reviewed with our Management Team, and we invite you to email us at Jiffy.care@teamlucor.com with any further concerns, for we appreciate your continued patronage. Thank you. 

Dolan Delano's profile image
Dolan Delano 
4 years ago

Business response:

It's important for us to provide the best possible experience with every visit, and we would like the opportunity to speak with you further. Can you please email guest.relations@jiffyworld.com with your name, contact information, a link to this review for reference, and a note on your availability? Thank you! 

Windsor Lien's profile image
Windsor Lien 
4 years ago

Highly expensive for basic oil change 

Business response:

We always hope for our guests to find great value in our care, Windsor, so we're saddened by what you have expressed here. When you have a moment, please reach out to us at Marc.carter@tfgflp.com, so we may address your feedback further. Thank you. 

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 4.6 star rating with 964 reviews. 

When is Jiffy Lube open?

Jiffy Lube is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com