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Jiffy Lube

4.7

About this business

Location details

13803 Pacific Ave S, Tacoma, WA, 98444, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.7928 reviews
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Taketa Burton's profile image
Taketa Burton 
recommend  Recommended
4 years ago

Customer service is awesome. Very fast & efficient. Everyone is so nice. 

Allan Mayfield Jr's profile image
Allan Mayfield Jr 
recommend  Recommended
4 years ago

Great customer service!! I definitely felt at home being from California! In and out with no trouble whatsoever!! Recommended if you’re in the city of Tacoma! 

Patty Adams-Gustin's profile image
Patty Adams-Gustin 
recommend  Recommended
4 years ago

Normally this is my go to place 138th and Pacific Ave Parkland but today wasn’t at all pleased 3 guys and a gal working the guys really didn’t know wth they were doing and I sat for approx 20 min waiting to get checked out paying as none but the gal could cash you out!! She did give me a 15.00 off my next oil change that’s if I decide to go back!!! Probably just go to Grease Monkey 

Business response:

Hi Patty, I'm sorry to hear your return visit wasn't as great as your experience with previous visits. Your business is very important to our team, and we hope we are able to make it right! Please email your name, phone number, this review link for reference, and a note on your availability to guest.relations@jiffyworld.com. Thank you! 

Misty Wood's profile image
Misty Wood 
5 years ago

Had an oil change on January 18th, 2020. Shortly after leaving the location, my car seized. Not a drop of oil on the dipstick. Called the store who contacted manager. Manager advised tow to nearest automotive repair shop. Diagnosis, engine blown for a total of $4,006 to repair. Jiffy Lube refused to pay for repairs, only offered $1,200-$1,500. Provided rental for 1 month, total cost $3,800. Revoked rental on February 17th, 2020 leaving me with no vehicle. Several complaints filed. Jiffy Lube has yet to make this right violat... read more

Lee Ann Rorex's profile image
Lee Ann Rorex 
recommend  Recommended
6 years ago

I needed an oil change for my new-to-me 2006 Honda Civic. I was treated respectfully and provided information concerning my current services and others possible for the future. I was helped by Cal and even though I did not expect to feel any loyalty to this service provider, I will continue to come here for services. 

Michelle Hayes's profile image
Michelle Hayes 
7 years ago

Fast service, in and out in 20 minutes. Always bring our vehicles here. Never have a issue with customer service or the techs. 

Erin Johnson-Koontz's profile image
Erin Johnson-Koontz 
7 years ago

Well the only good thing I can say is they know how to reset an oil light. Been twice and now I have an over $300 repair bill due to it never actually getting an oil change. They also charged me for wiper blades they never replaced. Go at your own risk! 

Donny Miller's profile image
Donny Miller 
8 years ago

Service was good price sucks Took the new Chevy Malibu to T&T this morning and got oil change under $40 At Jiffy lube now with a GMC canyon for oil change its over $80. Back to T&T on 38th and south Tacoma way. 

Angela Boggs's profile image
Angela Boggs 
10 years ago

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 4.7 star rating with 928 reviews. 

When is Jiffy Lube open?

Jiffy Lube is open now. It will close at 7:00 p.m.  

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