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Jiffy Lube

3.7

About this business

Location details

2138 Briarcliff Rd NE, Brookhaven, GA, 30329, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7624 reviews
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Tupuola Goodall's profile image
Tupuola Goodall 
recommend  Recommended
2 years ago

Awesome job to those guys for their work on my truck. Thank you guys and God bless you all. We’re driving all the way to Seattle Washington. Thank you once again, from the Goodall’s  

Alesha T Foulke's profile image
Alesha T Foulke 
5 years ago

I came here to request a tire pressure check and the employees told me to wait. I ended up leaving 40 minutes later when they refused to make eye contact or give me an update about how much longer it would take before they would even look at my car. They were seeing new customers that came in after me without even attempting to take the five minutes to check my tires. I reached out to the customer service on Sunday and haven't heard back from the management for this store. In short, this location has terrible customer servic... read more

Nichole Jones Dziuban's profile image
Nichole Jones Dziuban 
5 years ago

I had my oil changed this morning and when I got to my son’s doctor appointment afterwards I noticed my Apple Watch was missing. It was sitting in my cup holder charging while my oil was being changed. Also, my tire pressure was different on all four tires when I checked afterwards and my “add washer fluid” light was still on. Even though they told me those things were topped off and it also says it on my receipt. I was in a rush to get my son to his appointment otherwise I … See more 

Danielle Vickstrom Rascol's profile image
Danielle Vickstrom Rascol 
5 years ago

My sister goes her to get her oil changed plugs her Apple Watch in to charge while there changing her oil . When there done gets in to put her watch on and what do you know they stole it and of course is all the day is asked everyone no one has it ! So it basically a loss . So please it you decide to go here which I highly recommend you don’t . Do not leaving anything in your vehicle ! They manger was not very sympathetic about it what so ever ! I am so upset ! This watch is $400 and I have a special needs child and I can no... read more

Nichole Jones Dziuban's profile image
Nichole Jones Dziuban 
5 years ago

I had my oil changed this morning and when I got to my son’s doctor appointment afterwards I noticed my Apple Watch was missing. It was sitting in my cup holder charging while my oil was being changed. Also, my tire pressure was different on all four tires when I checked afterwards and my “add washer fluid” light was still on. Even though they told me those things were topped off and it also says it on my receipt. I was in a rush to get my son to his appointment otherwise I would have said something. I would never recommend ... read more

Danielle Vickstrom Rascol's profile image
Danielle Vickstrom Rascol 
5 years ago

My sister goes her to get her oil changed plugs her Apple Watch in to charge while there changing her oil . When there done gets in to put her watch on and what do you know they stole it and of course is all the day is asked everyone no one has it ! So it basically a loss . So please it you decide to go here which I highly recommend you don’t . Do not leaving anything in your vehicle ! They manger was not very sympathetic about it what so ever ! I am so upset ! This watch is… See more 

Courtney Wainer Abramovitz's profile image
Courtney Wainer Abramovitz 
6 years ago

Horrible service, took forever. LIED TO ME ABOUT MY BRAKES. Said I was down to 1MM so I took my car to the dealership and showed me my brakes were totally fine. AWFUL. DO NOT GO HERE. 

Business response:

Helping your vehicle stay safely on the road, via proper maintenance, is of the utmost importance to us. We value your continued patronage, Courtney, and we sincerely apologize for any inconvenience. If you have any additional concerns to express, we encourage you to email us at Jiffy.care@teamlucor.com. Thank you for your time and communication. 

Tim Harper's profile image
Tim Harper 
6 years ago

Waste of my morning! Getting out extra early to have some minor work done on truck. Lower bay guy Greg said manager hasn’t shown up. This was 8:40. They are open at 8:00 

Business response:

We do not take your disappointment lightly, Tim, and we sincerely apologize for your inconvenience. Please know that we will be reviewing your comments with our Management Team right away, as we take customer service very seriously. If you have any additional concerns to express, we encourage you to email us at Jiffy.care@teamlucor.com. Thank you very much for your feedback and business. 

Katie Bowden's profile image
Katie Bowden 
6 years ago

scam artists...$90 for an oil change is treasonous...staff is lazy and dishonest...complaint filed, bank reversing charges...you will be shut down sooner rather than later 

Business response:

We're troubled to hear that you feel this way, Katie. In each of our lobbies, we have a Menu Board that lists all of our services and the price which is based on the grade of oil selected. Our team would like to ensure your concerns are addressed, so please call our Customer Care Department at 1-800-216-2553 (option #2) when you are able. Thank you. 

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 3.7 star rating with 624 reviews. 

When is Jiffy Lube open?

Jiffy Lube is closed now. It will open tomorrow at 9:00 a.m. 

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