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Jiffy Lube
- Oil Change Stations
- Douglasville, GA
About this business
Location details
3242 GA-5, Douglasville, GA, 30135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is terrible and they are all over the place. They do not know what they are doing. This place has not been the same since new management took over.
By far the worst customer service at any Jiffy I ever patronized. I needed wipers they used some that cost $31 each without asking me. The tech said you didn't have a choice because they are the only ones that fit. I said I did have a choice. not to buy them. He responded my bad after it took an hour to finish the job.Totally unacceptable. The manager never came out of the office to say anything. I have been a customer for at least 20 years. But I can say this is it! Cust… See more
RecommendedAwesome Staff. I'll Drive Back Out Here For My Next Oil Change.
Awesome Staff. I'll Drive Back Out Here For My Next Oil Change.
Not sure who the new manager is at this Jiffy Lube. We have used this place for years and they just lost our service due to his attitude and customer service.
Business response:
Holley, thank you for your loyalty, and for reaching out to us regarding your recent visit. We pride ourselves on providing exceptional service, so we're troubled by what you describe. We hope you will allow us to learn more by emailing us at Jiffy.care@teamlucor.com. Thank you again for sharing your feedback, and we look forward to speaking with you.
Employees wear their pants hanging down. And from the smell of it its a marijuana friendly work environment.
Business response:
KiKi, the behavior you describe is certainly not reflective of the professional service we aim to uphold here. Our team would like to learn more about your experience, so please call our Customer Care Department at 1-800-216-2553 (option #2). We truly value your continued business, and we hope to hear from you soon.
Frequently asked questions about Jiffy Lube
How is Jiffy Lube rated?
Jiffy Lube has a 3.9 star rating with 334 reviews.
When is Jiffy Lube open?
Jiffy Lube is open now. It will close at 6:00 p.m.
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