This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jiffy Lube
- Oil Change Stations
- Collierville, TN
About this business
Location details
1095 W Poplar Ave, Collierville, TN, 38017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat experience with oil change at the poplar location. Pleasant employees doing an honest days work. Thanks guys
Business response:
So glad you had a great experience, Ginny. Hope to see you again soon!
As a military spouse this Veteran's Day whose husband is currently serving out of the country I wanted to leave a shout out to those that help and support the spouses/families while the car person of the family is unavailable. Jiffy Lube has been my go to oil place for years, at multiple duty stations, because they are quick and they vacuum my car �. But also, their inbetween top off service has been so helpful when my husband is not available to take care of things when car lights come on. Within these last two weeks, while... read more
Business response:
Thanks for those stars, DeLorean! Providing high-quality professional service is our top priority, and we are happy to see the team delivered such a great five-star experience. Thank you for taking the time to leave this review!
BEST Jiffy Lube in Memphis area!
Business response:
Thank you for taking a moment to say that we're the best, Donna! Your supported is appreciated by our entire team!
Great friendly staff. Got me in and out in a Jiffy!
Business response:
Thanks for letting us know we're living up to our name, Barry. We're grateful for your praise of our friendly, efficient team!
Very fast and great customer service. The lady greeting us was very professional
Business response:
Professional, fast service is what we aim to provide! Thanks for confirming that we're right on track, Jeremy.
They told me they would not change my oil because my engine is making a noise.. It's not making a noise whatsoever and they didn't even say anything about it until I told them I paid with Groupon. Then all the sudden they cant change my oil and "I should take it to Firestone or Pep Boys and they will change it." But I already paid with groupon and can't get a refund!! Furious right now and I will NEVER give Jiffy lube another dime.
Business response:
Ashley, it's important to us that our team honors our special offers, and we hope you will help leadership discuss this with you further over the phone. Please send your best contact number, this review link for reference, and a note on your availability to guest.relations@jiffyworld.com. Sincerely, Guest Service Manager
I went in with a coupon to have my oil changed and they said they couldn’t change the oil because engine was making to much noise! That’s a bunch of bull! Engine runs quiet. It’s a newly model car. Pep boys is changing it!! They said they have had several people come here because they first went to jiffy lube and also made up the engine noise thing so they didn’t have to honor a coupon!!!! That’s bull
Business response:
Michael, turning our guests away without serving them, is never something we want, and we hope you will talk with our leadership team about this some more over the phone, as it's disappointing to read your review. Please send your best contact number, this review link for reference, and a note on your availability to guest.relations@jiffyworld.com. Sincerely, Guest Service Manager
Frequently asked questions about Jiffy Lube
How is Jiffy Lube rated?
Jiffy Lube has a 4.7 star rating with 529 reviews.
When is Jiffy Lube open?
Jiffy Lube is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com