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JFL Diamonds & Timepieces is an online sales company.<div class="ctc-tooltip"></div>
250 Ted Turner Dr NW, Atlanta, GA, 30303, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I ordered a gold rope chain from JFL through Affirm, I loved my necklace till 3 months later the clasp broke. I called wanting refund or exchange cause they have a "6month warranty" on all jewelry, well I was told no. So I'm now still making payments on a necklace that should have lasted me years but only got to wear it for 3 months!!! I would not recommend this company to any of my friends or family. The prices are good because the quality of the items are extremely poor. I even saw a video from a guy that ordered a necklac... read more
I ordered a gold rope chain from JFL through Affirm, I loved my necklace till 3 months later the clasp broke. I called wanting refund or exchange cause they have a "6month warranty" on all jewelry, well I was told no. So I'm now still making payments on a necklace that should have lasted me years but only got to wear it for 3 months!!! I would not recommend this company to any of my friends or family. The prices are good because the quality of the items are extremely poor. I even saw a video from a guy that ordered a necklac... read more
Horrible company.Have been trying to contact them and I CANNOT REACH A SINGLE PERSON.I ordered a diamond promise ring for my girlfriend and no matter what I do call or email I have not received any information back regarding my order! I ordered in Dec.30th and still have yet to even receive a TRACKING NUMBER and it is now Jan. 8th!! Something needs to be done about this scam company!!!!!
Horrible company dont even buy they scammed me out of 2600$ for a chain and refused to refund after they were reimbursed for item by carrier as they deemed it lost or stolen the company hasnt communicated barely and never can get them n the phone beware never deal with this company and anyone reading this dont be scammed
I purchased a necklace, but when I got it and looked at it I preferred to return it so I could get a thicker size of the same necklace. Everything went well with the return process until the day it was marked "delivered" by USPS. On the information I reviewed with my USPS when I was there to do the return, everything was correct on the box with the return address I was sent but the company, but after sending an email to the company to confirm it was delivered I was told they checked with their returns department but it didn'... read more
Very bad business policies. Cheap jewelry! Buyer beware! A rip off website.
Business response:
Hello, Unfortunately, the customer is upset because we were unable to refund the merchant processing fees that are charged on the order. This deduction is clearly stated in our cancellation policies. We are sorry that this upset the customer, but unfortunately we have to abide by our policies for all customers in order to be fair. Thank You JFL Inc.
Shady company!! I bought an expensive diamond watch from them and it broke it under a week and they will not refund me!!
Business response:
Hello, We are sorry that you are having an issue with your watch. The good news is that your watch is under warranty and a new band is being replaced for you, free of charge. You had purchased the watch end of Oct and we are sorry that the band broke. Unfortunately, since the watch is used we are unable to take it back for a return. As much as we try to make sure all items are perfect, we are unable to take in account manufacturer defects. For this reason, we have a manufacturer warranty that this case would fall under. ... read more
JFL Diamonds & Timepieces has a 3.8 star rating with 508 reviews.
JFL Diamonds & Timepieces is open now. It will close at 5:00 p.m.
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