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Jewel-osco

4.1

About this business

Visit your neighborhood Jewel-Osco located at 1350 US Route 12, Fox Lake, IL, for a convenient and friendly grocery experience! From our bakery and deli, to fresh produce and helpful pharmacy staff, we've got you covered! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. At the butcher block you'll find an assortment of meat and seafood, even offering sushi in select locations, while the produce department is full of fresh fruits and veggies galore! Shop ... read more

Location details

1350 US-12, Fox Lake, IL, 60020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,509 reviews
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Lauren Hope's profile image
Lauren Hope 
5 years ago

At the Jewel in Fox Lake today, a rude employee in a rusty red pick up truck, laid on his horn and screamed at me out the window that where I was attempting to park was “employee parking.” First of all, clearly not marked as employee parking (upon speaking with a manager inside the store, I confirmed that it is definitely NOT employee parking). Secondly, even if it where, that was not the way to address a customer. Incredibly rude and inappropriate behavior by an employee who then proceeded to sit in his truck and smoke. 

Jackie Richert-Bezak's profile image
Jackie Richert-Bezak 
5 years ago

Went to the floweral department and nobody was there. Asked customer service if some could help us. They sent someone from meat department. Although he was kind he could not help us. He called his manager from his personal cell phone who instructed him to take our name, what we were interest in and that we would get a call back. Sorry to say Noone has returned are call after 4 days. It's hard to beleive during this season Jewel would not have staff available to provide flowers for dances and would miss out on businnes from c... read more

Kevin Lee Foster's profile image
Kevin Lee Foster 
5 years ago

Schedule more Front End employees in Fox Lake, I'm tired of telling other customers they're selfish and impatient while the 3 people people they have at night are doing their best. Both the store manager and fe manager are incompetent with payroll and scheduling. 

Rachel Murphy's profile image
Rachel Murphy 
5 years ago

Old expired food on shelves, moldy cheese many times, old produce, seem to never rotate any products. Out of tons of products all the time, most employees are nice but not Kyle P. he is very disrespectful. The store is run very poorly. Definitely need a new manager & lots of help! Many people not shopping there any longer including me. 

Katie Clooney's profile image
Katie Clooney 
5 years ago

kudos to the staff during the corona panic. you can tell they are tired but are still friendly and helpful and keeping the store in great shape. 

Brittany Miller's profile image
Brittany Miller 
6 years ago

this has happened several times but it's super irritating when you run to get a few things while you have an hour on your lunch break so you run in run out get home check your receipt and they never honor the sale prices they show on the shelves. Spent over $10 what I should have given the sale prices they had posted today. Super frustrating!!! 

Sue Shearer's profile image
Sue Shearer 
6 years ago

I went to your store to buy some chicken thighs so we could make fried chicken over the weekend. There were no chicken thighs available and I was told by the butcher that nobody wants chicken before Thanksgiving, they only want turkey. Brilliant merchandising! I bet Meijers would have chicken so will do my shopping there from now on. 

Melissa Kettner's profile image
Melissa Kettner 
6 years ago

Closes before scheduled time. My husband ran there tonight 10 minutes before closing in an emergency and it was closed at 12:50.' 

Nikki Rehm's profile image
Nikki Rehm 
6 years ago

Every single time I have to run into this Jewel at night, they have 1 person there and I have to stand in line for at least 10 minutes. It is ridiculous. No manager in sight. No other employees. I feel incredibly sorry for the cashier working the night shift. Tonight the drunk guys behind me were contemplating running out of the store with their liquor because we had to wait like 20 minutes in line! The shift management should be absolutely ashamed of themselves for making an employee work under conditions like thay, where s... read more

Frequently asked questions about Jewel-osco

How is Jewel-osco rated?

Jewel-osco has a 4.1 star rating with 1,509 reviews. 

When is Jewel-osco open?

Jewel-osco is closed now. It will open tomorrow at 9:00 a.m. 

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