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Jersey Mike's Subs
- Sandwiches
- Kentwood, MI
About this business
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
Location details
3464 28th St SE, Kentwood, MI 49512, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Store manager too busy yapping to make food. 3 employees and not one doing anything. Took 15 minutes to make 1 sub and it was the only one being made. Absolutely pathetic.
Ordered a bowl online for the first time(trying to be healthier!) came in store, my order wasn’t ready. Cool I’ll wait, people walk in and walk right back out with no food, and pick up orders are being picked up. Slow employee tells me it’s going to be 5 additional minutes for my order. No worries. Only to find out 8 minutes later THEY HAVE NO LETTUCE!!! GTFOH, dude I ordered a bowl—that means no bread—more lettuce no bread! BUT THEY HAD NO LETTUCE AND LET ME WAIT 10 minutes to tell me. Someone needs to get these dudes a Red... read more
They completely messed up the order, we were overcharged, and the sandwiches were wet and soggy. The two employees didn’t care about any of it. We’ve tried Jersey Mike’s twice and both times were a disappointment. Won’t be back.
Food is great, service is NOT. I stood in the store for well over five minutes as the only person in line, waiting to place my order or at least be acknowledged by the staff. Nothing. One team member went so far as to walk all the way around me to get to a bag of chips so she wouldn’t have to acknowledge me by saying ‘Excuse me.’ Only after they completed all their online orders and cleaned up after themselves did I get asked what I wanted, without even so much as a hello. It really felt like I was inconveniencing the staff ... read more
Frequently asked questions about Jersey Mike's Subs
How is Jersey Mike's Subs rated?
Jersey Mike's Subs has a 4 star rating with 658 reviews.
When is Jersey Mike's Subs open?
Jersey Mike's Subs is closed now. It will open at 10:00 a.m.
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