Jerry L Pettis Memorial Veterans Hospital

Mrs. Davis 

on Google

5 months ago

On 6/2/25, my husband had the phone on speaker (as he always does) when the scheduler required him to bring a driver to his hip injection appointment scheduled for 6/25/25 at 10:45am in the X-ray Department on the 3rd Floor of Jerry Pettis Hospital. Upon attempting to check-in at Window 1 in the X-ray Department, the Representative told us his appointment wasn't there and sent us down the hallway to the Short Stay Unit. Once we got to the Short Stay Unit, they looked perplexed as they looked up my husband's name in the com... read more

Debra R. 

on Google

a month ago

I cannot say enough about the EXCELLENT care this place provides. I'm amazed by the level of knowledge, practice, & genuine care they give. My husband is ALWAYS thanked for his years of service & gets prompt attention when he needs it - FAR better than I get in the private sector! I'm so thankful for all the incredible caregivers at this facility. 

J T 

on Google

2 months ago

You are judged on your weakest link and that is your 24-7 call center. These lazy gate keepers love to do anything but their job to get you off the phone instead of getting you the assistance you need. I literally just had a lady tell me she couldn’t help me and had to transfer me to someone who can. You know where she transferred me to… right back to her department. I can’t believe they hire these kinds of incompetent people. If the veteran in not allows to have any direct phone numbers and always has to be transferred to t... read more

Michael Gmitter 

on Google

2 weeks ago

I have always received great care from this hospital! The staff are awesome! 

AD 

on Google

2 weeks ago

The only thing you should expect from a federally ran organization is betrayal. Some people get what they need. My lesson was keep everything to myself and don't trust a single person here just like i learned in the military.