Jenny Craig Weight Loss Center

Tamara J 

on BBB

5 years ago

Worst customer care service I have ever experienced in my life!!! 

Tamie 

on BBB

5 years ago

I’m a platinum member of Jenny Craig since 2003. I joined pineville NC on December 9th,2019. Last week I was told I could take advantage of the 15 day free promotion by my diet counselor. She packed up my food and I was on my way no payment was made. I came in today and found out I owe $162 plus this weeks food. They claimed they called me but had a wrong number. Omg! She lied to me and told me she never said that. I insisted on speaking to a director. She told me her director Wendy was to busy to speak to me and I’d have to... read more

Sandy o 

on BBB

5 years ago

Delia h*** and Joyce yells at you with open door and the other customers call me ****** and **** 

Sonali A 

on BBB

5 years ago

This company is just running a scam and should be kicked out of business. The food is worse than airline food and probably worse than prison food, which Jenny Craig owners and employees should be eating for cheating the public. Their 3 day return policy is a farce because you don't get the food until a week later. They also lie that their food is fresh frozen. It is junk; full of fake cheese, sugar, preservatives. Please don't sign up. 

Debra G Codemo 

on BBB

5 years ago

When I joined Jenny Craig I signed a contract that when I reach my goal weight I would be refunded 150.00 of my fee to join. It is now 9 months later and have still not received my money. I have contacted them many times regarding this problem. They have reassured my many times. That it was in the mail. 

Misty R 

on BBB

6 years ago

They made a huge effort to get me to sign up--called, emailed, and text me. My first shipment arrived late and they did send me new frozen food. However, I have been waiting to talk to a real coach for almost a month now. They have my correct number on file and the only time the real coach called (they have stand in people that aren't real coaches that will call you to satisfy the call) she dialed the wrong number. The stand in coaches had no problem getting a hold of me. I called to ask for a refund because in the mean time... read more

LS 

on BBB

6 years ago

Horrible experience at Jenny Craig Valley Stream. On May 5th, 2018 I went for a consultation at Jenny Craig Valley stream location. I was seen by a Stacy who I didn't know just started with them. After going over with me the different membership and cost of food, I decided to join. SHe weighed me and took my measurements but did NOT know how to put the info in the system so the director came to help out. after I paid the membership fee, she calculated the cost of food as completely different than what she previously agreed o... read more