Jennifer Kao, O.D. & Associates

trippyz 

on Google

8 months ago

AVOID AT ALL COST Like the other reviews, I had the same experiences at this optometrist. Me and my relative made our appointment and got our prescription and glasses as our insurance had this place. Inexperienced optometrist lacking skills and she was very rushed. Other than that, everything was fine during the whole visit until we got our classes. Both our prescriptions were way stronger than needed and we went back for adjustments. We made an adjustment and got our new glasses back and it was completely the same, and went... read more

Y W 

on Google

a year ago

Having read the past bad reviews. I happened nearby in a day and visited it. It turned out the people gave these reviews are honest people and it’s true the staff there definitely not welcoming and gave bad attitude. The owner in the past replied that they are lack of training or stressed out. It turns out these are all nonsense. So many years past by still not trained well? You change staff every month? The staff are not happy with what they’re doing. Then whose fault is that? Definitely not the customer. In a nutshell, thi... read more

Lisvet Oseguera 

on Google

a year ago

I came here for my first exam and when I set up an appointment my insurance was accepted. But when I got there it was a whole different story, they kept adding test’s & charged me out of pocket for my exam, my glasses and lenses. They took almost a month to arrive and broke within a month. They most definitely want you to pay out of pocket. I have filed a claim through my insurance to get my money back! Bad business would not recommend and I am not happy at all with the glasses and services of this place. 

Edgar Gutierrez 

on Google

a year ago

Came in for some glasses and they only billed medical my eye exam but had me pay out of pocket for the lenses when they were supposed to bill that to medical as well. Beware of these scammers. It’s been over a month and haven’t received my refund for the lenses