Jenkins 2 Cycle & Mower Inc

Steven U. 

on Yellow Pages

10 years ago

I dropped my Ryobi power blower off for repair. The bulb was no longer sending gas to the carb. I figured a ruptured gasket. I am no stranger to 2 and 4 cycle engines. I handed the blower over the counter and he handed me a claim receipt. When asked the approximate repair fee, he told me $45 plus parts. I figured the gasket set to be less than $20 and with an experienced mechanic, about 30 minutes to tear it down clean it and re-gasket. So there would be a fair profit margin if the mechanic was efficient. I asked about how l... read more

Eddie T. 

on Yellow Pages

11 years ago

Nothing but horrible service and lies from this place. I had rebuilt my weed trimmer last year and was having a hard time getting it started but once it got started it worked fine. I saw Jenkins on my way to work everyday and decided to take it to them to get an estimate on what it will cost to get it working again. Ralph Jenkins the owner told me it would take a week before he get back with me. Two weeks later and still no call so dropped by on my way to work to see what the hold up was. Mr. Jenkins told me that he had just... read more

blogger10101 

on Yellow Pages

12 years ago

I have not had one issue with this shop what so ever. So I don't understand all the bad reviews. I had to write one of my own. I laugh because the owner's name is not Jenkins that is how much these people know. These guys know what they are doing and if they are 8 dollars over than what they say then I'll pay that! I would rather go to a shop that knows what they are doing and makes sure my equipment is running right than go somewhere else and have them fix it at a lesser price and fix it half way. Estimates are just that ES... read more

duc.duong.1420 

on Yellow Pages

13 years ago

1 star because these guys know what they are doing. Only one star because these guys have terrible customer service and lie through their teeth. Brought my lawnmower in for service and told to them to look at it and give me an estimate before doing anything. Initially the guy said he would call me later in the day or tomorrow. Next day (after 3PM) I called to see if he has had time to look at it. He says no and that he can't get anything done if everyone keeps calling him. "People don't trust that I will call them back." Now... read more

vwluvbg70 

on Yellow Pages

13 years ago

I just had a similar experience as the review before me. I dropped off my mower to “look over” on a Saturday, Ralph Jenkins states that the mechanic is at lunch and they will give me a call later in the day. That afternoon, I had not received a call so I decided to stop by on my way home from Athens. Raph looked puzzled at my attendance an said that they had not had a chance to look it over, but they had “smoked it over” (whatever that means). He then said that it would be a day or two and they would call me. Wednesday comes... read more