Jeff's Auto Body Repair Inc

Cedric E. 

on Citysearch

7 years ago

I have done business with Jeff's for more than a decade and have referred a lot of business to him over the years. None of that history matters at Jeff's and that's something you should be VERY concerned about. It means that when you hit a snag with these guys, it doesn't matter to them one bit the extent to which you've been a loyal customer of theirs. Case in point: They did some work on my Audi after it was hit on the driver's side door in a parking lot. Ultimately, they had to replace the door. As I learned later from my... read more

Cedric E. 

on Yellow Pages

7 years ago

I have done business with Jeff's for more than a decade and have referred a lot of business to them over the years. None of that history matters at Jeff's and that's something you should be VERY concerned about. It means that when you hit a snag with these guys, it doesn't matter to them one bit the extent to which you've been a loyal customer. Case in point: They did some work on my Audi after it was hit on the driver's side door in a parking lot. Ultimately, they had to replace the door. As I learned later from my car deal... read more

Lee R. 

on Insider Pages

14 years ago

Expect to get what you pay for. You did! This is in reference to a "grip" (one star) by an individual that was disappointed that he was dealing with a professional body shop. I do not work at Jeff's but I have used them since I first walk in over 25 years ago. I do not expect anything in return for this review (I listen to mom's advice, if I don't have anything nice, I just keep it to myself) and I know cars since I run an mechanical repair facility. I don't understand why you would be upset to have to pay for an estimate. W... read more

ernorth 

on Citysearch

14 years ago

steer very clear – Worked with Joe on this one to get a fender replaced. And he was generally very cool. Took the car in, he said he could get the deductible down to almost nothing, I said great. Joe calls and tells me that I'm looking at $85 for my part of my $300 deductible and the car will be ready in a few days on Friday afternoon. Called Joe to get an update. Joe calls back and leaves me a message that the car will be ready by the afternoon and bring $200. I call back and ask what made the price go to $200? Joe then say... read more

A l. 

on Insider Pages

15 years ago

Customer Beware I was referred by a very good friend. I was told my car would be repaired with OEM (original) parts and painted, but as soon as my insurance authorized it, they then turned around and told me it would be better do it dent less for the same price. I was also charged for the estimate they gave me because I did not leave my car there to repair. Complete lies from the beginning to the end, plus I had to pay for nothing. I am glad I did not leave my car there. Where have you heard of getting charged for an estimat... read more

AL106 

on Citysearch

15 years ago

Customer Beware – I WAS REFERRED BY A VERY GOOD FRIEND. I WAS TOLD MY CAR WOULD BE REPAIRED WITH OEM (ORIGINAL) PARTS AND PAINTED, BUT AS SOON AS MY INSURANCE AUTHORIZED IT. THEY THEN TURNED AROUND AND STATED IT WAS BETTER TO DO DENTLESS FOR THE SAME PRICE. I WAS ALSO CHARGED FOR AN ESTIMATE BECAUSE I WOULD NOT LET THEM DO THE REPAIR. COMPLETE LIES FROM THE START TO THE END. I AM SO GLAD I DID NOT LEAVE MY CAR. EVER HEARD OF SOMEONE CHARGING YOU FOR A CAR ESTIMATE???????? 

callmety 

on Citysearch

15 years ago

Hail Damage! – I'm a good husband, so I was doing my husbandly duties and getting my wife's car inspected/aligned/etc. a couple weeks ago. That, as it happens, was the day that God unleashed racquetball-sized hail upon north Austin. My SUV was estimated at $1,700 by my oh-so-trustworthy insurance adjuster. When I chose to take my car to Jeff instead of using the insurance puppet mechanics, it turned out being the best part of this whole ordeal. My car was fully cleaned and looked over in detail. All problem areas were circle... read more

pgdp123 

on Citysearch

16 years ago

Great Workmanship, Poor Communication – Jeff's Auto Body Repair is a good choice if you've got a prized vehicle and want a quality repair that doesn't cut any corners. However, they may not be a great choice if you need your vehicle back on time. The service manager said in that usual, vague way "we'll shoot for Thursday" but I got my car back 6 days after that, largely because (according to my insurance company) the shop lost 3 workdays plus a weekend when they faxed an estimate to the wrong number and didn't follow up unti... read more

quietflight 

on Citysearch

16 years ago

They stand up for you!!! – I was truly blessed to find these guys. By chance, I happened along these guys after an accident. In the past I felt obligated to negotiate and "work" with my adjuster. The result was that inferior work had been done and my car was never the same. Not so with Jeff's auto body, these guys stood up to the insurance company for me and made sure that my car was repaired properly. In fact, my car actually drove better than before the accident!!! Much smoother. I am very thankful for their honesty and go... read more