This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jefferson Chase by Cortland
- Residential Leasing
- Blacklick, OH
About this business
Location details
860 Jefferson Chase Way, Blacklick, OH, 43004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I’ve been living at the Cortland Lex for about five months. It’s been an enjoyable experience. It’s a very relaxed place, nice and quiet and fuss free. All the residents seem to be quite respectful of their neighbors and surroundings. I’d recommend the Cortland Lex to prospective renters.
Business response:
Thanks so much for your kind words! We’re happy to hear you’re enjoying calling Cortland Lex home and we're glad to have you as part of our community. - Your Cortland Lex team
Verified Renter I recently moved into Cortland and I’m very happy with my apartment and the experience here. The move-in process was very easy and the maintenance team is great! They are very responsive. The exterior of the complex is also very well kept
Business response:
Dear resident, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re happy with your apartment and that the move-in process went smoothly. Our service team works hard to be responsive and helpful, and we’re glad they’ve made a great impression. We also take pride in keeping the community looking its best, so it’s wonderful to hear that’s been noticed! Welcome to Cortland, we’re so glad to have you here! -Your Cortland West Boynton team
Verified Renter I’m loving my new apartment it already feels like home. Vanessa and Lorena in the office were really helpful in getting me taken care of. I also like that there’s plenty to do right outside the community. There’s a huge mall right up the street and all the restaurants you could ever want. Everything is so nice and green on the property as well. Access to the city is right there for you too. This is a great place to stay.
Verified Renter I LOVE living here! Leasing Office staff- Extraordinary! Maintenance staff- Excellent! There's always a cute event or class going on. The neighborhood is secluded and very quiet. Communication with the office is outstanding as well. ?? ???????? property and I recommend living here.
Verified Renter Cortland Lex is a wonderful place to live! The landscaping always looks beautiful and the staff is always friendly and very helpful.
Can’t wait for the lease to be up! DO NOT MOVE INTO Avana Matthews! I have lived here since September of 2021 and never had an issue until the property was purchased by Greystar and became Avana. A pest control contractor came into my apartment and damaged my personal property. Nothing from Avana. If you have a pet that visits you are required to pay for that pet even if they do not live there on a permanent basis. I was charged 362.10 for the pet even with an approved ESA letter. You now have to register your vehicle every ... read more
Business response:
I’m truly sorry to hear about your recent experience, and I want to sincerely apologize for the frustration and inconvenience you've encountered. This is not the experience we strive to provide at Avana Matthews. We’ve recently been working to improve communication, service times, and vendor processes, and your feedback helps highlight areas we still need to work on. I’d really appreciate the opportunity to speak with you directly so we can fully understand the situation and work toward a resolution.
Verified Renter This community is nice, quaint and very convenient to downtown Alpharetta and every single place one would want or need to go. Hospital, grocery, shopping, night out, sushi or just walking for fresh air. The staff is incredibly kind and the maintenance team is always ready to work. They are knowledgeable and articulate, when I have questions about infrastructure or engineering related to my needs. Very rare these days. No complaints at all, I’m almost a year as a new resident to this community and Alpharetta/... read more
Verified Renter This community has huge potential. I have been here for over 4 years and have been disappointed always. My first morning in my apartment I got locked out on my second story porch for over an hour. I’ve been locked out twice to a faulty lock system. That was never fixed. I’ve had visitors get locked out on days I’ve luckily been there. My tub was disgusting on move in, they claimed they’d renovate it and then never did and denied they ever said so. Then proceeded to break the lease by entering unannounced to s... read more
Business response:
Thank you for taking the time to share your experience—and for being a resident here for over four years. I’m truly sorry to hear about the repeated frustrations you’ve experienced during your time with us. Your concerns are absolutely valid, and it’s clear that we’ve fallen short in providing the consistent level of service and communication that every resident deserves. From your move-in experience to maintenance interactions and the lack of follow-through on commitments, this is not the standard we hold ourselves to, and ... read more
Verified Renter It’s a pretty good community. They have a lot of community events. The parking lot and spots are very tiny. You get dinged all the time. We had expensive parts stolen from our car. The pool is small but has a hot tub. The fitness center is pretty good.
Business response:
Hello, Thank you for taking the time to review our community! We're glad to hear you enjoy the community events and amenities. We understand your concerns about parking and security. While we do have a courtesy patrol on-site each evening to help deter issues, unfortunately, crime can find its way into any community despite even the best efforts. Please feel free to reach out to our team at 720.613.9812 if you’d like to discuss your experience further. Have a great day! - Your team at Cortland Broomfield
Frequently asked questions about Jefferson Chase by Cortland
How is Jefferson Chase by Cortland rated?
Jefferson Chase by Cortland has a 4.2 star rating with 350 reviews.
When is Jefferson Chase by Cortland open?
Jefferson Chase by Cortland is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com