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JCPenney Salon

3.6

About this business

Location details

311 Three Rivers Dr, Kelso, WA, 98626, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.658 reviews
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Miranda Elder's profile image
Miranda Elder 
a week ago

So upset with how my son’s haircut went today. He’s been growing it out for two years. He’s autistic and learned skills to brush and take care of his hair to prove he could have it long. We were all so proud of him. He asked for a mullet and we all obliged him! They started and a guy came over to teach her the clippers. Okay. He then started cutting the top short after we asked specifically for as long as possible. I let it go even though I could tell my son was upset. He finally went away and she started cutting his hair. M... read more

Paulette Martin's profile image
Paulette Martin 
2 months ago

I was very happy with what Shaina did to my hair. I hadn't had my hair cut in decades and she was very helpful and put me at ease. 

Superchuck G's profile image
Superchuck G 
4 months ago

Hope you don't need a haircut here, they don't answer the phone and there's no voicemail. Good job. Customer service at is finest. You call, you go straight to the typical we're-to-cheep-to-pay-a-real-person call-bot. Who loops you through options that lead nowhere. Who needs customer service when you've got profits to worry about. 

Carley Berry's profile image
Carley Berry 
7 months ago

I got my hair colored and cut today by Sarah Frisk. She did so amazing! I am in love with how the color turned out, and my trim was exactly what I asked for. I will be returning to her for my future color/cuts! I hope the color combo she used is saved for next time :) 

Acacia Dawson's profile image
Acacia Dawson 
8 months ago

I do not recommend Carlena. I have very curly hair someone recommended her. I only wanted a trim and some shaping to get rid of my dead ends. She chopped off 4 years of growth. 😭😭 I basically have a fro. I’d told her during the haircut how long it took me to grow it. When I got home I cried. It was also so uneven I couldn’t even straighten it. She did not offer me anything other than having me come back so she could cut more off, and that was only after I asked what could be done. I was not willing to have her put scissors... read more

Frequently asked questions about JCPenney Salon

How is JCPenney Salon rated?

JCPenney Salon has a 3.6 star rating with 58 reviews. 

When is JCPenney Salon open?

JCPenney Salon is closed now. It will open at 11:00 a.m. 

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