JCPenney Salon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Salon

3.6

About this business

Location details

311 Three Rivers Dr, Kelso, WA, 98626, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.660 reviews
Select a rating
Nancy Dickerson's profile image
Nancy Dickerson 
2 weeks ago

Environment was clean and friendly shayna was professional and able to answer any questions I had and she did a great job on my hair. Definitely recommend this place they have so many different hair stylist, You are likely to find someone who can do what your looking for. 

Mason Meisner's profile image
Mason Meisner 
a month ago

I've never really had a haircut experience where I was truly like wow this is not a good cut but unfortunately that's what happened here. I showed my stylist a picture of what I wanted and she immediately seemed kinda unsure and acted as if it was almost going to be to hard of a cut for her. She then just turned me away from the mirror and started chopping away never checking in with me on the length. Then when it was time to cut the top she kept telling me I didn't have enough hair to cut when I said I just wanted a little ... read more

Miranda Elder's profile image
Miranda Elder 
a month ago

So upset with how my son’s haircut went today. He’s been growing it out for two years. He’s autistic and learned skills to brush and take care of his hair to prove he could have it long. We were all so proud of him. He asked for a mullet and we all obliged him! They started and a guy came over to teach her the clippers. Okay. He then started cutting the top short after we asked specifically for as long as possible. I let it go even though I could tell my son was upset. He finally went away and she started cutting his hair. M... read more

Paulette Martin's profile image
Paulette Martin 
4 months ago

I was very happy with what Shaina did to my hair. I hadn't had my hair cut in decades and she was very helpful and put me at ease. 

Superchuck G's profile image
Superchuck G 
6 months ago

Hope you don't need a haircut here, they don't answer the phone and there's no voicemail. Good job. Customer service at is finest. You call, you go straight to the typical we're-to-cheep-to-pay-a-real-person call-bot. Who loops you through options that lead nowhere. Who needs customer service when you've got profits to worry about. 

Frequently asked questions about JCPenney Salon

How is JCPenney Salon rated?

JCPenney Salon has a 3.6 star rating with 60 reviews. 

When is JCPenney Salon open?

JCPenney Salon is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com