JCPenney Optical's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Optical

3.1

About this business

Location details

3225 28th St SE, Kentwood, MI, 49512, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.114 reviews
Select a rating
A Yahoo Local User's profile image
A Yahoo Local User 
11 years ago

GO SOMEWHERE, ANYWHERE ELSE! Do not waste your time and money... you have been warned. 

A Yahoo Local User's profile image
A Yahoo Local User 
12 years ago

What are your hours and this would be a better site 

A Yahoo Local User's profile image
A Yahoo Local User 
12 years ago

If I could give this place zero stars I would. Every single time I went to this place, the group of incompetent 80 year old women would have my contact order screwed up, or not even in the system. And their excuse always was I don t know who was supposed to do it for you, but they re not here right now - I ve waited 2 hours for appointments, I ve watched people leave while they were waiting because the women there did not know what they were doing. They always were too overwhelmed for their position at the job, and the custo... read more

A Yahoo Local User's profile image
A Yahoo Local User 
14 years ago

They lied to me! - buy elsewhere. My wife and I have purchased many pairs of glasses and contact lenses from this store. They are always trying to sell you an extended warranty. So I bought the warranty on a pair of lenses. I paid over \$400.00 for just the lenses with ALL the add ons and had them put into a frame I owned. I am very careful with my glasses, and that is why my frames are still in excellent shape after 3 years. I ONLY clean them with water and a lens cloth. These lenses scratched up completely even though I pa... read more

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

They are great here prices are wonderful. will do everything to make you happy always having a sale. they aim to please. 

A Yahoo Local User's profile image
A Yahoo Local User 
16 years ago

I was very pleased with the service I received at this JC Optical Store. The assistance was fabulous. No one was pushing anything on me and they were very clear on their terms which I think is important to be clear about in any industry. 

A Yahoo Local User's profile image
A Yahoo Local User 
16 years ago

im not sure yet on the glasses thier but i think it would be a great thing to start out with. 

A Yahoo Local User's profile image
A Yahoo Local User 
16 years ago

sales are great, my farvoritestore, always good customer service. 

A Yahoo Local User's profile image
A Yahoo Local User 
17 years ago

Found what I wanted easy. Store is very neat & clean. Was checked out by a very freinly Nodeah. Greeted me, asked if I found everything I needed, told me to have a nice day as I was checked out. Will definately go back. 

Frequently asked questions about JCPenney Optical

How is JCPenney Optical rated?

JCPenney Optical has a 3.1 star rating with 14 reviews. 

When is JCPenney Optical open?

JCPenney Optical is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com