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12 Rosedale St, New Rochelle, NY, 10801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 6:00 p.m. | |
Tue | 5:00 a.m. to 6:00 p.m. | |
Wed | 5:00 a.m. to 6:00 p.m. | |
Thu | 5:00 a.m. to 6:00 p.m. | |
Fri | 5:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had an emergency today, I called the office, was told though text, to "text me", texted, no returned text, no callback. I will not be using this company again and if you use them, make sure you get someone on the PHONE and don't bother with texting otherwise you will miss your scheduled surgery appointment like I almost did today. As you can see from the last photo, no textback, I received no call to follow up on my concern, GHOSTED. Not acceptable.
I’ve had some good rides with this provider in the past, but I also had a very troubling experience where a driver took my number from their system and began harassing me. After I reported it, the company told me he was no longer employed. Sadly, instead of handling the situation with care, my future rides were canceled without notice and I was told they could no longer accommodate me. This was very disheartening and unprofessional, and ultimately led me to switch to another provider.
Robert Sancho, my patient has had an excellent experience with JC&M transportation. His driver Luis has a terrific personality. He is extremely helpful and courteous. We have been picked up twice a week for four weeks. He is punctual every time. We highly recommend the company and Luis their driver.
I have been taking this transportation service since I was in the Nursing home in February of 2022 and I can't say one bad word about the owner or his drivers. They are Christian based and always greet you and help you even if you don't want the help. I strongly recommend this company to all you, You won't go wrong with this company. The cars are always clean and never dirty like some cars. Juan, the owner, his son Aaron, Don, Orlando, Rolando, Julio, and now his brother has join the crew Luis I can't thank you enough for ge... read more
I use JC and M for all my rides. They are always on time, and the cars are so well maintained, often seemingly new. Drivers are great too, very nice and drive very, very well. I tell my friends if they need a ride, call JC & M!
JC and M Inc. Medical Transportation has a 4.7 star rating with 39 reviews.
JC and M Inc. Medical Transportation is closed now. It will open tomorrow at 5:00 a.m.
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