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250 Max Dr STE 102, #102, Castle Pines, CO, 80108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I visited Dr. Chu for my annual exam and was surprised to receive a bill. In the past, my annual exams were always fully covered by insurance. They stated that the bill was due to the doctor addressing additional concerns I raised. I told the manager who called me that If the doctor asks me about other concerns, I'll certainly share them. HOWEVER, IT SEEMS UNREASONABLE TO EXPECT PATIENTS TO UNDERSTAND THAT SIMPLY ANSWERING THE DOCTOR’S QUESTIONS COULD RESULT IN ADDITIONAL CHARGES DUE TO DIFFERENT CODES. I clearly informed ev... read more
Business response:
We really appreciate your feedback, Lulu, and the time you took to share it with us. We're sorry to hear that you had this experience during your stay with us and would like to help. Would you please reference this review in an email to us at WeCare@adventhealth.com with some more information?
In 2016 and 2017 I saw Dr. Chu for my annual checkup, then I bailed out. I was 65 at the time. The 2nd checkup, his lab person stabbed me 5 times before successful on the 6th poke. NOT OK. The doctor wasn't any better in evaluating my health and was always rushed. The labs those years showed my total cholesterol to be 210 and 202. He IMMEDIATELY prescribed a statin drug to lower it. It was barely above the recommended limit for my age and weight (65 and 202 lbs and am active in a gym as well). I asked if there were alternati... read more
It was a nightmare! He is totally disconnected and knows nothing about his patients. I had to wait over an hour just to get a flu shot and all he cared about was logging an office visit so he can get paid. Get our of primary are if all you care about is making money!
Every time I saw him, I felt like a new patient as he does not remember anything about you. Claims that diabetes is one of his areas, but I later learned that he is not up on that. Made several errors in regards to prescriptions, diagnosed a knee injury incorrectly, ended up going to a specialist recommended by a p/t. When I asked for a refill on a prescription, he apparently did not look at my records and prescribed the wrong thing. I always felt he was in a hurry to leave the room.
I've had 2 yearly physical exams by Dr. Chu (2016 & 2017). Both were very inadequate, and I have explained that to him to no avail. At my last exam I also had a sciatica PAIN issue, & could hardly lift my leg up. His response; "Lets take care of the physical today & we can schedule another appointment for your leg". EXCUSE ME? Addressing pain comes first in my book! He charged medicare $1,000 for that physical, they paid $800 (avg cost per Google in Denver is $225. He spent 10 min with me. Awful
No more! let me start by saying I love Dr. Traver , she is wonderful! Dr Chu I saw 1x he was good. However the front staff and the practice policies are not ones I will continue to tolerate. I have had issues with the rudeness, unpolite, ignorance of the front staff but now I find out that they expect you to tolerate waiting to see the Dr. for over a half hour but if you show up 10mins past the appt time, which both my cell phone and my vehicle's clock indicated 10mins they turn you away!!!! NO
I am very fortunate to have found Dr. Chu. He is extremely thorough, kind and knowledgeable. Asked appropriate questions related to my health and quickly made a necessary referral to a specialist.
Dr. Chu and staff made me very comfortable. The entire staff treated me with professionalism and respect. I will recommend this practice.
So easy to talk to. A pleasure having to go to the doctor. And being an INR frequent flyer that means a lot.
Jason Chu, MD - Family Medicine has a 4.6 star rating with 117 reviews.
Jason Chu, MD - Family Medicine is closed now. It will open at 7:00 a.m.
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