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Jared
- Consumer Goods
- Indianapolis, IN
About this business
Location details
8520 Keystone Crossing, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 12:00 p.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Customer Service is alive and well at Jared's Keystone store. I was there today with two watches that weren't running. I thought they probably needed new batteries. I had a lifetime battery certificate from Jared's for one of them. Jewelry Specialists Colleen Gramache and David Carson went above and beyond toget both my watches working. David quickly found that the battery in one Watch was working, but the watch wasn't! Between the two of them they tinkered with it until it was running normally. The other Watch did need a ne... read more
Do not buy a ring from here. Seriously, it has been the worst experience of my life. I've had my ring for 3 years and have had countless problems but I'll just tell you about the most recent one. I brought my ring in because the diamond was loose for the fourth time (again, I have only had the ring for three years...). They suggested a new type of head (which I'm not sure why they would not have suggested it the first three times). They had the ring for 6 days and told me I could have my mom pick it up at 4pm on Thursday. Sh... read more
PLEASE THINK TWICE My husband had a secondary wedding band made for me here and we recently went in to get it re-sized. Although it had been sized properly, the engraving along the entire band had been "polished off", and they had no record of there even being engraving!! After explaining our confusion and looking at the ring further, the rep explained to us that the woman who re-sized the ring must have thought it was a scratch...... Apparently to fix the mistake it will take a week, even though it only took 2 days to have ... read more
Buyer Beware!!!!! The customer service is HORRIBLE !!!!!!! I Bought a Movado Bold, a week after I bought it there was some problems with the crystal and the movement. I took it in and they exchanged it for a new one. A month later the new watch needs some scratches fixed in the CHEAP quartz. So I take it in to be repaired under the ultimate watch protection plan I bought, and they sent it to Movado by MISTAKE, so there went 4 weeks of no watch cause they sent it to the wrong place. It was supposed to go to the ultimate watch... read more
Frequently asked questions about Jared
How is Jared rated?
Jared has a 4.3 star rating with 357 reviews.
When is Jared open?
Jared is closed now. It will open at 11:00 a.m.
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