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Jane Shen, Sereno

5.0

About this business

Location details

467 1st St Suite 200, Los Altos, CA, 94022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0132 reviews
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Taylor Shen's profile image
Taylor Shen 
on Google
2 weeks ago

We highly recommend Jane as a top real estate agent who goes far beyond the typical scope of her work. As first-time homebuyers, we were completely new to the process and unsure where to begin. After we expressed interest, Jane immediately took charge. She not only sent us potential properties online but also personally took us on tours, using each viewing as an opportunity to educate us. She pointed out key aspects of each home and helped us define the criteria for what we were truly looking for. Eventually, Jane found and ... read more

Kevin Lan's profile image
Kevin Lan 
on Google
a month ago

Highly recommend Jane for anyone looking to buy a home in the Bay Area. Communication: My number one criteria was someone who was responsive by text/phone/email. Jane easily hit that criteria. Jane was able to accommodate our busy home schedule with 2 kids under 2.5 years old and meet virtually at 8 pm on multiple nights after we put the kids down. She would follow up on things that needed to be done even while on family vacation in Hawaii. She even asked her family to drive back down within cell signal range on a Mother's d... read more

Ian fisher's profile image
Ian fisher 
on Google
a month ago

When you work with Jane it feels like you are working with family or a close friend. She is very kind and wants to get to know you and what you are looking for in a house. She is very thorough in understanding what your needs are as a home buyer. She is also extremely knowledgeable about the market and what is realistic given your goals and budget. She is very familiar when it comes to all cities in the Bay Area, the traffic, the schools, the location etc. She is also an expert when it comes to home value and what to look fo... read more

Leanna Tu's profile image
Leanna Tu 
on Google
2 months ago

We are so grateful to have worked with Jane. She walked us through the process from the very beginning to the end. She explained everything to us from BRBC to disclosures and answered all of our questions thoroughly. We appreciated her educating us and especially found going through a "mock offer" very helpful in preparing us for a real one. Jane took the time to understand what we were looking for and was patient as we worked through what our priorities were in a home. She was always honest and clear in presenting the pros/... read more

Katie Lee's profile image
Katie Lee 
on Google
3 months ago

We came to Jane through a close friend's referral as it was our first time with the homebuying process and we were apprehensive and overwhelmed by it all. After meeting with several other realtors (through other friends' referrals and ones we found ourselves online), we decided to go with Jane. Throughout the process, she was incredibly knowledgeable, responsive, thoughtful, and thorough at every step. We absolutely loved that she had us do a "practice" session where we reviewed disclosures (even if we weren't necessarily se... read more

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Frequently asked questions about Jane Shen, Sereno

How is Jane Shen, Sereno rated?

Jane Shen, Sereno has a 5 star rating with 132 reviews. 

When is Jane Shen, Sereno open?

Jane Shen, Sereno is closed now. It will open on Monday at 9:00 a.m. 

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