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James & Sons Fine Jewelers

4.9

About this business

Location details

110 S Washington St, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.9823 reviews
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Vicki Wesley's profile image
Vicki Wesley 
6 months ago

Nicole was the most excellent saleswoman and made shopping at James & Sons such an amazing and comfortable experience. I believe she just made us customers for life. 

Journy G's profile image
Journy G 
6 months ago

We had my husband’s Rolex serviced and they were incredible to work with. Very professional, kind and knowledgeable. When we upgrade we will buy here as they have a great selection in a beautiful setting. Gracie was helpful and personable… a real delight. Thank you for providing a high level of service. 

Anastasiya Chugay's profile image
Anastasiya Chugay 
6 months ago

I honestly couldn’t have asked for a better experience! Having Ryan as my SA was truly amazing. He’s so passionate about what he does and incredibly knowledgeable — you can feel that he genuinely cares about helping you find exactly what you’re looking for. Thanks to Ryan, I now have the watch of my dreams! He made the whole process enjoyable, effortless, and so special. I’m beyond grateful for his time, patience, and the personal attention he gave me. Ryan turned my purchase into a moment I’ll always remember. If you ever v... read more

Damien Dabney's profile image
Damien Dabney 
6 months ago

I had a great experience working with Nicole at James & Sons! She was incredibly friendly, attentive, and made the entire process smooth and enjoyable. I really appreciated how prompt she was with communication and how genuinely helpful she was throughout my visit. It’s rare to come across service that feels this personal and professional at the same time. Thank you, Nicole, for going above and beyond — you made my experience outstanding! 

Lauren Kolbusz's profile image
Lauren Kolbusz 
6 months ago

Gracie (Naperville location) was amazing and helped me find exactly what I was looking for. She was very pleasant and professional. I would definitely come back to James & Sons for my next purchase. UPDATED: Almost three years later I still can’t say enough great things about James & Sons! Their customer service and relationship-building are truly unmatched. The team went above and beyond to help me find the perfect gift for my fiancé before our wedding, and they made sure every detail was just right — from the timing to the... read more

Frequently asked questions about James & Sons Fine Jewelers

How is James & Sons Fine Jewelers rated?

James & Sons Fine Jewelers has a 4.9 star rating with 823 reviews. 

When is James & Sons Fine Jewelers open?

James & Sons Fine Jewelers is closed now. It will open tomorrow at 10:00 a.m. 

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