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205 Commerce Drive, Grayslake, IL, 60030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was referred to Dr. Koch because my heart pump weakened and I was diagnosed with very high blood pressure and congested heart failure. Koch changed my medications and within two weeks I was walking easily and breathing much better. After his angiogram and stent I did cardiac rehab exercise club at Condell- boy, did they put me into shape ! There I met several patients who knew him or he worked on. They all love him, say he is an honest straight forward doctor who gets results. I recommend Dr. Koch fully.
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. This provider has very little helpful information available online, and what they do have is hard to find. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundi... read more
Does this provider always put the customer first? Yes, they always put customers first Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations
Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines? Yes
Was this provider's office clean? It was satisfactory
Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Was this provider's staff friendly? Yes, they went above and beyond
Was this provider's staff friendly? Yes, they went above and beyond Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Did you have to wait long after you arrived for your appointment? Yes, I had to wait forever. Were you able to get answers to simple questions from this provider without scheduling an appointment? Not really. I had to schedule an appointment for most of my questions. Was this provider willing to stay open late to accomodate your ne... read more
Does this provider treat their staff well? Very! I've never seen an employer treat their staff better Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Do you trust this dentist to only recommend dental procedures you need? Absolutely! I'm very confident they have my best interest in mind
James Gross M.D. has a 4.2 star rating with 44 reviews.
James Gross M.D. is closed now. It will open on Monday at 9:00 a.m.
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