James Antony Home

Heather Gantt 

on Google

5 years ago

Incredible experience with the design team (Sara) when selecting new chairs for my home. I had been avoiding buying chairs I really needed for extra seating in my living space because I get overwhelmed going to furniture stores, and never found anything I really loved anyway. I decided to leave it to the experts, and so glad i did! the entire experience from discussing what I wanted, to design aesthetic, to pricing was totally easy and pleasurable. the store is gorgeous, and the staff has expert advice in guiding you towards... read more

Kathie Norris 

on Google

3 years ago

If I could give negative stars I would. I have never had customer service as bad as James Antony. To recap my experience. I ordered a complete bedroom set in April 2022. I received no follow-up and only excuses each time I tracked down my sales rep, Eddie. After many calls and emails I finally received my order (long after my final payment of over $7K) in December of 2022. The furniture was delivered damaged at which time I was instructed by Letticia (then customer service rep and now manager) to take the furniture an... read more

Stacey Lewis Design 

on Google

5 years ago

The design team is very professional. Something that is so important in this industry. Great communications, returning emails and phone calls promptly to help me with my clients decisions. The furniture lead times are reasonable. The customer service team updates you throughout the order. Couldn't have asked for anything more! 

k hurst 

on Google

8 years ago

We recently purchased a bed from James Antony Home and I cannot say enough good things about this company. The furniture in their store is very high end so expect to pay more, but it is definitely worth it. We are so tired of buying furniture and a lot of it is made with veneers, so it doesn't last. James Antony's furniture is the most beautiful and timeless furniture we've seen in the Dallas area. Jennifer was our sales person and she was excellent and the delivery people were very careful. It was a great experience! 

Naome Kadira 

on Google

2 years ago

Summary: I ordered over $5000 in furniture that was supposed to be delivered within 3 weeks and ultimately took 6 months and 4 delivery attempts to complete (see BOL photos) due to damaged pieces, missing pieces, & no show scheduled delivery dates. I ultimately filed a claim against the company and was awarded 30% money back on the transaction in line with the amount of damaged items and inconvenience. This company practices shady business operations . Detail: I order a custom Michael Amini bedroom set (over ~$5,000 value) ... read more