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Jake's Wayback Burgers
- Restaurants
- Eugene, OR
About this business
Wayback Burgers, previously known as Jake's Wayback Burgers, is an American fast casual restaurant chain. Wayback serves foods such as hamburgers, hot dogs, chicken sandwiches, milkshakes and salads along with a variety of regional selections.
Location details
45 Division Ave A, A, Eugene, OR, 97404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love the burgers. The service and people are very nice.
Business response:
Thanks for the review! :)
Came to wayback burger because it is supposed to be different. Walked in and seen four very young people working. Walked up to the counter and looked to see the menu, the young man at the register literally stared right through us out the window without saying a word until we initiated contact. No greeting, no eye contact, not even inviting body language. Chris went back out to the car to get something and was met coming back in with a scripted "welcome to wayback" from one of the three young women not on the grill. It was s... read more
Business response:
Dear Brenda, Thank you for your feedback. We are sorry your first Wayback experience was not enjoyable. As far as our customer service, we are taking the necessary steps to ensure this never happens again. We would like to win you back as a Wayback customer. If you decide to give us another try please ask for the manager. Thank you.
Probably the tastiest burger in lane county
this place has always been great but over last few months the service has gone downhill fast I go there almost once a week sometimes more but yesterday some weasly punk gave me an attitude about taking my money and as far as Im concerned I will never go back as I say the food and service is dropping off and now the new employees suck bring back the crew you had a year ago these new people are horrible this was not the first bad experience ive had in the last 3 months it really sucks this was my favorite burger place but I wi... read more
Business response:
Thank you James for your feedback and I am so sorry you had a bad experience with us. We really appreciate regular customers like yourself and we really hope you give us another try. If at all possible, please come in and let us buy you lunch.
I have never had a bad burger here. It is always cooked perfectly and made to order. The fries are amazing. You got to give them a try. They are really good. Highly recommended!
Business response:
Thank you Michelle!
Frequently asked questions about Jake's Wayback Burgers
How is Jake's Wayback Burgers rated?
Jake's Wayback Burgers has a 4.1 star rating with 1,200 reviews.
When is Jake's Wayback Burgers open?
Jake's Wayback Burgers is closed now. It will open at 9:00 a.m.
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