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Jake's Wayback Burgers

4.1

About this business

Location details

45 Division Ave A, A, Eugene, OR, 97404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,298 reviews
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Kristine Lisenby Rice's profile image
Kristine Lisenby Rice 
10 years ago

Service was excruciatingly slow. It took one of the girls at least 60 seconds to wrap a burger in paper. Clearly no sense of urgency from the staff, the food was mediocre at best. Sadly disappointing. 

Shannon Doyle's profile image
Shannon Doyle 
10 years ago

I really like their burgers. I've eaten here only twice but both times it was really good! 

Abigayle Marie Sullivan's profile image
Abigayle Marie Sullivan 
10 years ago

Honesty, I could've gotten better food across the Street and DQ and for a cheaper price, the staff every time I've gone in there didn't seem like they wanted to be there. My burgers always lack flavor, they fall apart, the onions are soggy and its obvious by the taste that's the oil being used is old. I think it's a cool little place, and for the price I'm paying I want good food! 

Shauna Verbal Rich's profile image
Shauna Verbal Rich 
10 years ago

Business response:

Thank you for the rating Shauna! 

Jacob Jenkins's profile image
Jacob Jenkins 
10 years ago
Steffenie Jenkins's profile image
Steffenie Jenkins 
10 years ago

So gross my food was soggy and the order was completely wrong last time I will eat here! Not to mention they wouldn't refund our money or give us the managers name! I'm complaining to corporate nasty nasty young manager and so unprofessional! 

Business response:

Steffenie, Thank you for your feedback about our store. We are sorry your Wayback experience was not enjoyable. If you could PM us with your order number our manager would be more than happy to assist you. Thank you. 

Shannon Elkins Kohler's profile image
Shannon Elkins Kohler 
10 years ago

Deemed abusive? Because I said we would be better off having gone to Carl's then giving you a second chance? Tried to give a constructive and polite review as to why I gave two stats. Crumbly burgers and fries that disappointed us. 

Krystal Fitzsimonds's profile image
Krystal Fitzsimonds 
10 years ago

I love the burgers of the month the food is always delicious 

Business response:

Thank you for taking the time to write a review Krystal Fitzsimonds! We appreciate your kind words! 

Michele Knee's profile image
Michele Knee 
10 years ago

Best burgers in Eugene! My favorite it the BBQ crunch burger 

Frequently asked questions about Jake's Wayback Burgers

How is Jake's Wayback Burgers rated?

Jake's Wayback Burgers has a 4.1 star rating with 1,298 reviews. 

When is Jake's Wayback Burgers open?

Jake's Wayback Burgers is closed now. It will open tomorrow at 9:00 a.m. 

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