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Jake's Wayback Burgers
- Restaurants
- Eugene, OR
About this business
Wayback Burgers, previously known as Jake's Wayback Burgers, is an American fast casual restaurant chain. Wayback serves foods such as hamburgers, hot dogs, chicken sandwiches, milkshakes and salads along with a variety of regional selections.
Location details
45 Division Ave A, A, Eugene, OR, 97404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was excruciatingly slow. It took one of the girls at least 60 seconds to wrap a burger in paper. Clearly no sense of urgency from the staff, the food was mediocre at best. Sadly disappointing.
I really like their burgers. I've eaten here only twice but both times it was really good!
Honesty, I could've gotten better food across the Street and DQ and for a cheaper price, the staff every time I've gone in there didn't seem like they wanted to be there. My burgers always lack flavor, they fall apart, the onions are soggy and its obvious by the taste that's the oil being used is old. I think it's a cool little place, and for the price I'm paying I want good food!
Business response:
Thank you for the rating Shauna!
So gross my food was soggy and the order was completely wrong last time I will eat here! Not to mention they wouldn't refund our money or give us the managers name! I'm complaining to corporate nasty nasty young manager and so unprofessional!
Business response:
Steffenie, Thank you for your feedback about our store. We are sorry your Wayback experience was not enjoyable. If you could PM us with your order number our manager would be more than happy to assist you. Thank you.
Deemed abusive? Because I said we would be better off having gone to Carl's then giving you a second chance? Tried to give a constructive and polite review as to why I gave two stats. Crumbly burgers and fries that disappointed us.
I love the burgers of the month the food is always delicious
Business response:
Thank you for taking the time to write a review Krystal Fitzsimonds! We appreciate your kind words!
Best burgers in Eugene! My favorite it the BBQ crunch burger
Frequently asked questions about Jake's Wayback Burgers
How is Jake's Wayback Burgers rated?
Jake's Wayback Burgers has a 4.1 star rating with 1,200 reviews.
When is Jake's Wayback Burgers open?
Jake's Wayback Burgers is closed now. It will open at 9:00 a.m.
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